Sustain the Improvement
Process Definition
Is your process defined using a flowchart? Yes
No-Use Process Flowcharts to Define the Process
Value Added Flow Analysis
Have you identified and removed any non-value added idle time (arrows), activities (boxes), or rework loops from your process? Yes
No-Use Value-Added Flow Analysis To Remove Non-Value Added Steps from the Process
Measuring Your Process
Have you determined your customer's valid requirements and used them to develop "Q&Ps"-- quality and process indicators? Yes
No-Determine, measure, and graph the quality and process indicators of the process
Process Stability
Is your process stable? Yes
No-Use control charts evaluate the stability of your indicators.
Process Capability
Is your process capable of meeting the customer's requirements 100% of the time?
Yes - Continue to Monitor the Process.
No - Use histograms to evaluate the capability of your continuous-data indicators.
Create these charts and diagrams with QI Macros add-in for Excel
