QFD House of Quality

Use a QFD House of Quality when designing new products.

Here is a sample QFD House of Quality template from the QI MAcros SPC Software for Excel.

Quality Function Deployment consists of four main steps:

  1. identify the customer's vital requirements for the product or service and translate them into design requirements.
  2. develop a service blueprint of an elegant, effective, and efficient delivery process
  3. evaluate alternative designs
  4. implement the newly designed process for delivery of the product or service
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