We Hate Delay, Defects and Deviation As Much As You Do

KnowWare International, Inc. has a passion to create a Hassle-Free America

Jay Arthur Lean Six Sigma consultant with Improvement ProjectAre you tired of customer complaints, fire fighting and crisis management? Are you tired of checking your restaurant bill to make sure it's correct? Don't you hate having to fix other people's mistakes? We believe it doesn't have to be that way. It's possible to simplify, streamline and optimize any business to deliver fast, affordable and flawless products and services.

Lean Six Sigma can help. We believe that Lean Six Sigma can be simple, not as complex as the industry has made it.

Corporate Mission:
Create a Hassle-Free America with Zero Waste, Zero Rework and Zero Harm

Tools to Help Us Achieve Our Mission:

  • We provide free Lean Six Sigma Yellow Belt training. Even with all of the Lean Six Sigma trainers working every day of every week it won't be possible to train enough people in the essential skills of Lean Six Sigma.
  • We developed QI Macros software— a reliable, affordable, easy to use Excel add-in, that makes data analysis and chart creation fast, affordable and fun. And, unlike other software, has wizards to automate data mining, chart creation and statistical analysis. You can learn QI Macros in a fraction the time it takes to learn other tools.

We were founded in 1997 by Jay Arthur, an expert in Lean Six Sigma and author of many books on the subject. We are located in Denver, CO and our support staff is available to answer your questions via phone, chat and email Monday through Friday from 8:00 am to 5:00 pm Mountain time.

We offer a no-questions-asked, money-back guarantee and are BBB Accredited with a rating of A+.

QI Macros is a Digitally-Signed Trusted Publisher Trusted Publisher


About Jay Arthur, President and CEO

Jay Arthur developer of the QI Macros for Excel

Jay Arthur, the KnowWare Man, teaches people how to eliminate delay, defects and deviation in one day using Excel and the Magnificent Seven Tools of Lean Six Sigma. Jay is the shortcut to results with Lean Six Sigma.

Jay is first and foremost a Money Belt; he knows how to use data to fix broken processes to save time, save money and save lives. Jay has 25 years experience helping companies save millions of dollars.

Jay is a frequent speaker at Lean Six Sigma conferences, is the author of many popular Lean Six Sigma books published by McGraw Hill and is the creator of  QI Macros SPC Software for Excel. Jay also authored many books on software development and maintenance for John Wiley. Jay has built software on mainframes, minicomputers and PCs. He' knows more than most about creating reliable software that's easy to use.



Practical Tools to Help You Reduce Defects and Delay in Any Business

You Don't Need to be a Statistician to Use QI Macros SPC Software for Excel

QI Macros is an affordable, easy to use Excel add-in. It installs right on Excel's toolbar and makes it easy to draw pareto charts, control charts, histograms and more. Over 100 fill-in-the-blank templates save you time and make Lean Six Sigma project documentation a snap.

qi macros on excels menu


Simple, Insightful, Practical and Easy to Understand Books on Lean Six Sigma

- written by Jay Arthur and published by McGraw Hill

I have purchased several of your books and find your approach to be refreshing and immediately useful -- compared ALL other lean or six sigma course ware and content.

- Mark Kovar


Training and Consulting Services That Focus on Results

Most approaches to performance improvement take too long and cost too much. We have found that a handful of tools, used in the right order can create breakthrough improvements without weeks of training and expensive software.

All of our on-site training workshops and on-line coaching via email and phone can be customized to fit your needs.

Reach Jay directly at 888-468-1537 or 303-756-9144 or at
to find out how we can help you shortcut to Lean Six Sigma results!