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People ask: Should I use a p or u chart, or XmR chart? Which one is right? It depends…
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“One of the things I’ve noticed is I get calls from people and they ask me, “Well, Jay, should we be using a p [chart] and u charts or an XmR chart of ratios?” And I can tell you: that depends on who your statistician leader is.
“If you’re looking at the Healthcare Data Guide, Lloyd Provost and his partner [Sandra Murray] love p and u charts… love them!
Continue Reading "p/u Charts or XmR Charts?"
Posted by Jay Arthur in Improvement Insights.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "7/7/26 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
I took Deming’s workshop back in the 1990s. When asked about Total Quality Management (TQM) Deming said…
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Back in the 1990s when I was first getting involved with Quality, I went to one of [W. Edwards] Deming‘s four-day seminars. Somewhere in there, somebody asked him about Total Quality Management.
“Deming said, ‘I have no idea where the word ‘total’ came from. That’s just wrong. It’s Quality Management.
Continue Reading "Deming on Total Quality Management (TQM)"
Posted by Jay Arthur in Improvement Insights.
When I was in grade school, we used fountain pens that had cartridges of ink that sometimes spilled or stained. It wasn’t until high school that I got my first ball point pen. Here’s why that’s critical to your business.
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I found it interesting that the ballpoint pen was invented in 1938, the decade before I was born. In the 50s and 60s, we used what are called fountain pens: They had these little cartridges of ink, and you would put it in the pen and you could write with it, and sometimes it would spill.
Continue Reading "Ball Point Pens and Innovation"
Posted by Jay Arthur in Improvement Insights.
If a Six Sigma Yellow Belt can save $10,000 per project, wouldn’t you spend a few hundred dollars to make them more successful? What are costs of not getting them the tools they need?
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I forget that sometimes I can see things that other people can’t see. They’re just intuitive to me. So, Mikel Harry, I saw him maybe a decade ago and he said the next wave of Six Sigma is Yellow Belts… saving $10,000 or $20,000 per project.
Continue Reading "If a Six Sigma Yellow Belt can Save $10,000 per project"
Posted by Jay Arthur in Improvement Insights.
Is it possible to make software more maintainable and testable using software metrics?
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Back in the 80s, I wrote a book called ‘Measuring Programmer Productivity and Software Quality,’ and strangely enough, it started to be referenced now 35 years later. I see articles; academia sends me things about it. There was a thing in there called ‘McCabe cyclomatic complexity’ which said if the number of decisions in a piece of software exceeds 10 then it starts to become unmaintainable, and when you get to about 49 or 50, it becomes completely unmaintainable and untestable.
Continue Reading "Measuring Software Quality"
Posted by Jay Arthur in Improvement Insights.
Over 30 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "6/11/26 QI Macros webinar"
Posted by Jay Arthur in Jay Arthur Blog.
Over 30 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "*Latest webinar: 7/9/26 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "6/9/26 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Almost everyone I talk to has a Healthcare Horror Story. It doesn’t have to be that way. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I think almost everybody I talk to has some sort of healthcare horror story. Some story about a friend or a loved one who was harmed while in the care of somebody in in the healing profession. It doesn’t have to be that way. There’s a goal afoot to try and achieve zero harm, to create hassle-free healthcare, and it’s possible, right?
Continue Reading "Do You Have A Healthcare Horror Story?"
Posted by Jay Arthur in Improvement Insights.
