Latest Posts

More Six Sigma Project Mistakes

If you’re not getting the results you want from Six Sigma, there might be a problem in the development of your projects. Here are some of the mistakes I see in Six Sigma projects.

Posted by Jay Arthur in Jay Arthur Blog, Six Sigma.

Collapsing the Six Sigma Learning Curve

I believe we are teaching people things they don’t need to know to solve problems they don’t have to impress people they don’t like. You don’t have to know everything about statistics to do Six Sigma projects. What you need to know adheres to the 4/50 Rule: 4% of the knowledge will deliver over 50% […]

Posted by Jay Arthur in QI Macros, Six Sigma.

Informal Leaders for Six Sigma Success

Informal leaders, the centers of influence, in a company can help make Six Sigma stick. How do you court them and prevent the “corporate immune system” from killing Six Sigma?

Posted by Jay Arthur in QI Macros, Six Sigma.

Leveraging Healthcare IT Systems Data for Improvement

The November-December 2017 Harvard Business Review has an article about leveraging healthcare data. Authors describe healthcare productivity growth as anemic. While most healthcare organizations are using the data to monitor performance, few are using it to analyze how processes and protocols can be improved. Solution: Use IT to transform the way you deliver medical care, […]

Posted by Jay Arthur in healthcare, QI Macros, Six Sigma.

Show-Do-Know – The Secret to Accelerated Learning

Remember how you learned things when you were a kid? That’s not how anyone teaches Lean Six Sigma, but it could be.

Posted by Jay Arthur in QI Macros, Six Sigma.

QI Macros Upgrade 2017 V3

It took me 25 years to figure out how to make the QI Macros software do all this automatically, and now you can: …analyze your data with the QI Macros Data Mining Wizard, …have the QI Macros Chart Wizard choose which chart your need, …allow the QI Macros Statistics Wizard analyze your data… …ALL “AUTOMAGICALLY”! […]

Posted by Jay Arthur in QI Macros.

Six Sigma Green Belt Project Problem

One of our QI Macros users sent me a Greenbelt Project to review. The team did a great job of using the tools and connecting the dots. There was only one small problem…

Posted by Jay Arthur in QI Macros, Six Sigma.

Joseph “Juan” Juran

I attended a presentation on measurement at IHI yesterday. The opening slide was about simple rules garnered from Joseph Juan. Who the heck is Joseph Juan, I wondered? The speaker said “Joseph Juran” and that cleared it up for me…and made me laugh out loud. The speakers went on to invoke the names and images […]

Posted by Jay Arthur in QI Macros, Six Sigma.

IHI 2017 Quality Tool Usage

Most of the improvement posters at this year’s Institute for Healthcare Improvement (IHI) conference are still using line, bar and pie charts, not the tools of quality improvement. There were several posters using QI Macros control charts, Pareto charts and fishbones this year from Sutter Health and Howard University Hospital.

Posted by Jay Arthur in QI Macros, Six Sigma.

Six Sigma Projects can be made to order | Follow this simple rule

Let data about defects define the problem. No data, no problem. Begin collecting the when, where, what, how, who and why of each defect, mistake or error.¬†Use the QI Macros Defect Tracking Template. Analyze this data using the QI Macros Data Mining Wizard. Let the control chart, Pareto charts and fishbone diagrams tell you were […]

Posted by Jay Arthur in QI Macros, Six Sigma.