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Every process has a heart beat. SPC monitors that heart beat and let’s you know if everything is okay or something is going wrong. Both give you peace of mind because you know what’s going on and can take corrective action only when needed.
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“One of the things that I just sort of realized is that SPC, or Statistical Process Control, can give you peace of mind… peace of mind.
Continue Reading "SPC Gives You Peace of Mind"
Posted by Jay Arthur in Improvement Insights.
90% of People Work In Service Industries. and 90% of people in manufacturing work in the service side of the business. So why are we teaching everyone every tool they might need on a factory floor?
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“It used to be that I’d get lots of requests over time for more exotic tools that are in the ‘long tail’ of tools that you might use in Six Sigma.
Continue Reading "90% of People Work In Service Industries"
Posted by Jay Arthur in Improvement Insights.
People seem to think Six Sigma and SPC are hard. They aren’t anymore. That’s why harder is easier.
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I was reading Eric Ries’ new book “Incorruptible,” and in there he has this concept: He says ‘Harder is easier.’ What? How can harder be easier?
“Well, I think you’ve all had that experience where it may have taken you a little bit longer to learn how to do things the right way, and then that made it easier forever, right?
Continue Reading "Harder is Easier"
Posted by Jay Arthur in Improvement Insights.
Over 200 people signed up for this webinar, with Jay Arthur demonstrating how to do capability analysis with histograms and how to sustain improvements with control charts, while also answering questions asked by attendees.
Jay Arthur is the author of “Lean Six Sigma Demystified” which is now in its 2nd edition.
You can learn more about Jay’s Agile Lean Six Sigma Trainer Training by clicking HERE.
If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.
Continue Reading "9/17/26 SPC – Smart Performance Charts Webinar"
Posted by Jay Arthur in Jay Arthur Blog.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "9/15/26 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
You don’t have to be a statistician or Six Sigma Belt to do SPC. If you can type numbers into an Excel spreadsheet, you can do SPC.
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“If you can type, you can do SPC. That’s right, Statistical Process Control. I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I find so many people are afraid; like they have to know formulas, they have to be a statistician, they have to do something mystical, lots of training and in-depth whatever, threatening with how they feel about their own thing about math and statistics and everything else.
Continue Reading "If You Can Type, You Can Do SPC"
Posted by Jay Arthur in Improvement Insights.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "*Latest webinar: 9/10/26 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Statistical textbooks disagree on what constitutes Control Chart Rule 2 – Zone A: 2 of 3 points above/below 2 sigma. Which one is right?
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Got a call from a customer this week. He was all upset because of control chart rule two, which is about having points above two sigma or below two sigma (two out of three).
“Well, guess what? Some people in their books say those two points have to be on the same side of the center line.
Continue Reading "Control Chart Rules"
Posted by Jay Arthur in Improvement Insights.
Old habits die hard. Especially in Six Sigma. Which ones are you hanging on to?
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“The other day I was in with my employee Phil and he had to send a text to a customer or something, or read a text from a customer. I noticed as he was typing, he was just skating on the keyboard and then doing things. And I thought, “Wow, that’s different.”
Continue Reading "Old Habits Die Hard"
Posted by Jay Arthur in Improvement Insights.
In the last century, we trained people on run charts to prepare them for control charts. Why are we still doing it? What does it cost us?
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“In the last century, calculating the center lines and control limits and everything for control charts was difficult. And so to make it simple, we started off with simply doing a center line, an average or median to get people used to the idea of calculating something.
Continue Reading "Why Start With Run Charts?"
Posted by Jay Arthur in Improvement Insights.
