Jay Arthur Blog

Improvement Insights Blog

Latest "Jay Arthur Blog" Posts

9/17/24 Agile Lean Six Sigma Webinar

Over 200 people signed up for this webinar, with Jay Arthur demonstrating how to teach Lean Six Sigma in one day and generate results, while also answering questions asked by attendees.



Jay Arthur is the author of “Lean Six Sigma Demystified” which is now in its 2nd edition.

You can learn more about Jay’s Agile Lean Six Sigma Trainer Training by clicking HERE.

If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.

Posted by Jay Arthur in Jay Arthur Blog, Lean, QI Macros, Six Sigma, Webinar.

LSS for the Service Side of Manufacturing

There’s a service side to manufacturing. Are you optimizing it?



 

“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Most of American Society for Quality (‘Control’, originally…) was focused on manufacturing from after the war and ongoing. However, I want you to think about this: In most manufacturing plants, there’s not a lot of people on the floor anymore, and the floor has been pretty well optimized or you’re not in business, right? But there’s this huge sort of backroom service function: sales, marketing, invoicing, scheduling, all that kind of stuff. That’s all service.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Jay’s Quality Journey (5 min)

I graduated from UofA in 1973 with a B.S. in Systems Engineering. Here’s my journey through TQM, Lean Six Sigma, QI Macros and beyond.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I got hired out of out of college by Mountain Bell back in 1973 and I worked for them for many, many years. I spent three years on a rotation out to Bell Labs in New Jersey. I learned a lot of stuff about UNIX and came back.

“In my real college career I was studying Systems Engineering [and] Operations Research, which is the mathematical optimization of systems.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Blamethrowers and Blame Storming

Have you noticed that most people spend their time trying to place blame rather than fix the problem?



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Recently, it seems like whenever there’s a problem, there’s a bunch of “Blame Storming” going on. A Boeing executive has to go in front of Senate councils and explain why there was a problem when they don’t quite know what all the issues were, right? “Blame Storming.”

“And then there are people who throw blame all the time, and I found a word that I think works: “Blamethrowers.”

“And all that blame does nothing to solve the problem.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Don’t Create Fake Data

Use real data, not fake!



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I was at a Quality conference and I attended a presentation by a well-known statistician. He was going to demonstrate some things, but he didn’t have any data. He used Minitab to develop some nice normally distributed random data and then to draw charts with that data. I thought, “Oh my God, what did you just do? You just told everybody in this room they can create fake data! They can create fake data that looks real.” Fake data that looks real.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

8/13/24 Healthcare Data Analytics Webinar

Over 90 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.

If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.

Posted by Jay Arthur in Jay Arthur Blog.

7/23/24 Healthcare Data Analytics Webinar

Over 90 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.

If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.

Posted by Jay Arthur in Jay Arthur Blog.

If It Don’t Fit You Must Forget

Trendlines are often fake news. How can you separate fact from fiction? It’s easy.



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“One of the things that really irritates me about Excel is it’ll add a trend line to any data, but it does not add a “goodness-of-fit” metric automatically. It’s called “R squared,” and R squared should be like .8 or 80% fit in general.

“I’ve seen lots of charts and lots of posters at lots of improvement conferences where the goodness of fit metric is less than 50%. What?! So it’s not really an improvement.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

More than One Way to Ken a Stat

There’s often more than one way to get an answer with statistics.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“The other week we had somebody call in and say, “Can you do XYZ stat?” Well, by that name I didn’t understand what they were talking about, but then I looked up XYZ stat and it was our ABC stat in the QI Macros. Right?

“There’s more than one way to do things in statistics. There’s all kinds of things, all right? I just found out about something called Dixon’s Q and Grubbs’ Outlier Test for small samples… okay.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

5/21/24 Healthcare Data Analytics Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.

If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.

Posted by Jay Arthur in Jay Arthur Blog.