Improvement Insights Blog
Three Signs that You Need Lean Six Sigma
Here’s three simple signs that you need Lean Six Sigma.
“Hi, this is Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“There’s three clear signs that you need Six Sigma.
“[1:] First off, you spend more time fixing stuff than you do actually making stuff.
“[2:] Customer complaints have risen to an all-time high and you spend too much time dealing with that.
“[3:] You spend more time mending fences than plowing new fields. You know, that’s a clue that these tools can help you.
“That’s my Improvement Insight for this week. Let’s go out and improve something this week.”
