Agile Lean Six Sigma – Lean Six Sigma Moneybelt

Improvement Insights Blog

Latest "Agile Lean Six Sigma" Posts

Bucks or Bitcoin?

At an Agile Lean Six Sigma workshop I did for ASQ Phoenix, one participant asked me if I’d applied Six Sigma to Bitcoin. While I haven’t, my insightful answer surprised me and the participant.



“Last week I was doing a presentation, a nightly webinar on Agile Lean and Six Sigma for the ASQ section in Phoenix, and if your section wants me to do a one hour whatever for your section meeting I’m happy to do it. But anyway, in this section meeting we broke out into some work rooms and one gentleman asked me, “Well,” he asked. “Have you ever worked with Bitcoin?”

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.

The Two-hour Improvement Week to Maximize Results

Big Sigma wastes time and money. You can make a lot of progress in just two hours a week. Here’s how.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“One of the things that’s irritated me for a long time is the whole Six Sigma idea (I call it “big sigma”) where it’s like, “We have to do it wall-to-wall, floor-to-ceiling; everybody has to be on a Six Sigma project.”

“That’s wrong, okay? A very little portion of your business is broken – not the whole enchilada, right? So you can spend a lot of time trying to fix things out there in various places and never get to the few things that really are key to moving the business.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.

Drill Down to the 4-50 Rule to Get Results

You don’t have to fix everything, just the one thing out of 25 that causes over half the waste, rework and lost profit.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I’ve talked to you about Pareto’s rule before, but I continue to come back to this time and time again: 20% of what you’re doing is producing 80% of the waste, rework, lost profit, [lost] productivity, patient harm… whatever it is. But within that 20% that Pareto rule still applies, which means that only 4% of what you’re doing is producing over half the mistakes and errors.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Improvement Insights, QI Macros.

Time, Money, People and Training Are Bad Countermeasures

More time, money, people and training are poor, unsustainable countermeasures. Improvements should save money, time and people. Good countermeasures require more creativity.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I recently mentioned a tool called TRIZ for doing analysis and coming up with countermeasures. One of the things I keep seeing is people think, “Well, if I only had more time or more money or more people or if we did a better job of training we’d fix all this stuff.” That’s dumb, okay? TRIZ suggests that you’re not being very creative.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean.

Spaghetti Dinner Team Building

Getting quality improvement teams to come together and be productive is key to success. Here’s a story and insight into get results quickly.



 

“Hi I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“When I was a young’un, I was in programming and there was a guy named Tom DeMarco who’s very famous, actually, in… the whole software development environment. And so, one of the things that he told us was a story about how he was bringing a new software team [together] and getting them started.

“So what he did was he invited them all over to his house to make a spaghetti dinner but when they got there he admitted that he didn’t have anything to make a spaghetti dinner.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Improvement Insights, Lean, Six Sigma.

How Do You Make Countermeasures Stick?

How do you make improvement countermeasures stick? The answer might surprise you.



 

“Hi I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“You know, one of the things about countermeasures is when somebody else invents the countermeasure and makes you do it, guess what? You don’t like it very much. So when we were all told to wear masks, wash our hands, stay out of crowds… guess what? Some people really hated that. Now me as a Quality guy, I said “Oh, they know what the countermeasures are. I should wear my mask, wash my hands, stay out of crowds,” but not everyone does that.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Six Sigma.

Jargon vs Clarity

Ever noticed how long it takes people to learn to speak the jargon of Lean Six Sigma and Quality Improvement? Maybe it’s time for a change.



 

“Hi I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Over my 30+ years in Quality Improvement I’ve learned all kinds of Japanese words like “kaizen” and “gemba” and “Ishikawa.” Nothing’s worse than “statistical process control” because nobody likes statistics, everybody thinks processes are boring and control is something that nobody in the United States of America likes, right? They just don’t.

“So, I think we become jargon-rich and clarity-poor.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.

Countermeasures Mean the Absence of Pain

How do you know when your countermeasures are working? Nothing bad happens. But it’s often difficult to notice unless you look back into past. We all have absence blindness – we can’t see what isn’t there.



 

“Hi I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Now, I don’t know about you, but I spent the last year and a half wearing a mask, washing my hands and staying out of crowds. Surprisingly enough, I didn’t get COVID and my wife and I went to the Grand Canyon and Yellowstone and went to Hawaii on vacation, but we didn’t catch COVID.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.

Spreadsheets are Slow – Smart Charts Are Fast

Ever noticed how long it takes for people to analyze a spreadsheet? Too long. How can a smart chart eliminate the delay and accelerate understanding?



 

“One of the things I’ve learned is spreadsheets… People do a lot of spreadsheets. 54% of the Excel spreadsheets out there have no formulas in them, or anything else for that matter; they’re just little reporty things.

“Now, one of the things for you to think about with a spreadsheet is, it’s an auditory process. You’re reading it cell by cell, by heading by heading, by whatever by whatever, and reading (an auditory thing) is a very slow process.

Posted by Jay Arthur in Agile Lean Six Sigma, Excel, Improvement Insights, Six Sigma.

Pro Golf Missed Putts

Watching golf, I’ve had a feeling that there is a pattern to misses by both men’s and women’s professionals. It seemed like most putts missed were below the hole. So this weekend, I recorded the final round of the 2021 LPGA Pure Silk Championship and studied the putts missed.

All greens are curved to challenge golfers. Few putts are straight. I can usually tell by the arc of the putt how it missed the hole. Short ones are easy. With high putts, they arc over the hole, then fall down past the hole. With low putts, they arc before the hole and fall off.

Posted by Jay Arthur in Agile Lean Six Sigma.