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The cover of the May-June 2018 issue of Harvard Business Review highlights “Agile” as the future of business. This is the way business is going to stay competitive in the future. Speed is the killer app!
Lean Six Sigma can no longer cling to its old-fashioned way of doing things: weeks of training, months for improvement teams. Here’s why:
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Continue Reading "Agile Lean Six Sigma"
Posted by Jay Arthur in Lean, QI Macros, Six Sigma.
Last week, our grandson graduated from Colorado College and our granddaughter graduated from Rock Canyon High School.
Jake’s graduating class of 500 went single file to the podium to receive their diploma.
Rachel’s graduating class of 500 came from four directions simultaneously. Four name callers, four people handing out diplomas.
Which one do you think went faster?
Continue Reading "Lean Graduation Ceremonies"
Posted by Jay Arthur in Lean, QI Macros, Service.
Do you know people who only dabble in Lean Six Sigma? They get in, get certified and get out?
You can use the tools of quality everywhere in your life and work for the rest of your life.
Why stop?
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Continue Reading "Going In and Out of Lean Six Sigma?"
Posted by Jay Arthur in Jay Arthur Blog, Lean, QI Macros, Six Sigma.
Are we in the quality community letting our past dictate our future? Is our bias stopping us from seeing the possibilities?
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Continue Reading "Confirmation Bias In Lean Six Sigma Implementation"
Posted by Jay Arthur in Jay Arthur Blog, Lean, QI Macros, Six Sigma.
At ASQ World, Craig Plain gave a fun presentation on Cartoons for Quality.
One of the exercises used a standard work procedure for drawing a pig. Try it yourself
Standard Work Procedure Pig Cartoon Instructions
Here’s mine:
While I’m not normally fond of using games for training, I thought it was interesting how none of us drew exactly the same pig.
Continue Reading "Pig Cartoon – Standard Work"
Posted by Jay Arthur in Lean, Six Sigma.
ASQ World 2018, there were a lot of sessions about “Industry 4.0” and the transformation required by quality improvement professionals (Quality 4.0).
Wikipedia describes Industry 4.0 as: “the current trend of automation and data exchange in manufacturing technologies.”
If I can read the writing on the wall, this means that more manufacturing jobs will be automated out of existence, including quality improvement. In the next few years, AI will embody the quality improvement disciplines, and automate detection and autocorrection of performance problems. No human required.
But manufacturing is only 11% of U.S. employment. 80% is service industries. While quality in manufacturing is still important, the rise of service quality improvement is desperately needed in everything from healthcare to fast food.
Continue Reading "Quality 4.0"
Posted by Jay Arthur in Manufacturing, Six Sigma.
To commemorate Nurses Week 2018, Jay speaks with LeAnn Thieman, author of “Chicken Soup for the Nurses Soul” and the founder of SelfCare for HealthCare.
Continue Reading "Celebrate Nurses Week 2018"
Posted by Jay Arthur in healthcare, Jay Arthur Blog.
In Win Bigly, Scott Adams describes confirmation bias as the human tendency to irrationally believe new information that supports your existing world view even when it doesn’t. Leaders, managers and team members all think they know the solution to a given problem, even when they don’t. Here’s how confirmation bias can screw up your improvement project.
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Continue Reading "Confirmation Bias in Lean Six Sigma"
Posted by Jay Arthur in Jay Arthur Blog, Lean, QI Macros, Six Sigma.
The editor of Harvard Business Review says that “corporate survival today requires the capacity for rapid change.” Isn’t it time to embrace an Agile approach to Lean Six Sigma to “speed its evolution and better serve customers’ needs?”
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Continue Reading "Quality Improvement Movement"
Posted by Jay Arthur in Jay Arthur Blog, Lean, Six Sigma.
