Six Sigma Blog by Jay Arthur

Improvement Insights Blog

Latest "Six Sigma" Posts

Use Just-In-Time Training to Accelerate Lean Six Sigma Results

One hour, just-in-time trainings get students to results faster than week-long, in-depth trainings. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].

“Back when I got started, we had week-long trainings for teams and team leaders and everything else, and I found that it was a problem. People took this long training and then they decided, “Well, Quality Improvement takes a long time.”

“Over the years I started shifting, and back in the late 90s I went to one-hour, just-in-time trainings. I actually have a little booklet which you can download from our website which is my Agile Lean Six Sigma Money Belt Action Plan.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.

Is Lean Six Sigma Just an Ukulele?

Have you ever made a judgement and discarded an idea before you realize how valuable it could be? Here’s how it applies to Lean Six Sigma and ukuleles:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“This is an ukulele, and most of you probably think, “Well, that’s for Hawaiian music, isn’t it?” I’ll tell you; no, it’s a very versatile instrument. You can do lots with it. If you don’t believe me, go watch Jake Shimabukuro do Bohemian Rhapsody by Queen; it’s on YouTube.

“You know, with this this instrument we can do lots of things.

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.

RRTs vs Code Blues – What is Your Data Telling You?

Sometimes your data seems to be telling you something counterintuitive. Here’s a healthcare example using Rapid Response Teams (RRTs) and Code Blues. What is your data telling you?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“Last week I got a call from a customer and they said, “Here’s some data and we need your help a little bit.” (This is rare, okay, but they did ask for help.) So anyway, the issue is in a hospital when patients’ respiratory [numbers] and everything else drops to zero, that’s what they call a Code Blue, right?

Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma.

Top Gun: Maverick and the OODA Loop

Top Gun: Maverick holds a powerful lesson and insight. Here’s how it applies to Lean Six Sigma:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“My wife and I recently went and saw “Top Gun: Maverick.” Maverick’s now this old “test pilot” kind of guy, but he’s called in to help train the best of the best for a special mission. These young hot shots think that he’s an old guy, right? He can’t possibly know anything. It’s kind of funny to watch: they get up and he’s trying to evaluate them and he says, “Let’s get up and we’ll do combat,” and they make a challenge.

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.

6/14/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar

Over 65 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.

https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.

Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

5/12/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.  https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.

Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

Run from Run Charts to Control Charts

Consultants spend a lot of time teaching people how to create run charts. This assumes you’re starting up a new measurement from scratch. Not true. There’s more than enough data laying around to use with control charts which tell you so much more about performance. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“When I attend some of these meetings, people spend a lot of time trying to teach run charts. “Well, when you have fewer than 15 data points, use a run chart.” Well, I want to suggest to you if you don’t have 15 data points, go find some data that does, all right?

Posted by Jay Arthur in Improvement Insights, Six Sigma.

How to Ensure the Adoption of Countermeasures

Ever wondered why it’s so hard to propagate improvements from one group to the next? Here’s why and what to do about it:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I was recently at one of the IHI presentations at their conference and they mentioned… “How long does it take for medicine to adopt a new practice?” On average it’s 17 years… 17 years. Doesn’t that sound ridiculous? I think penicillin was 25 years, and some of the other things… but 17 years?

“They say, “Well, you know, we haven’t peer reviewed that, so we have to peer review it so we can confirm that your hypothesis is correct and that we can actually…” Right?

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.

4/19/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar

Over 75 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.



https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.

Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

Thriller Novel Insights for Improvement

Thrillers and detective novels always have two villains – -the bad guy and the internal bureaucracy. As a Quality Improvement hero, you will face the same problem. Here’s why and what to do about it:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I’ll admit it: I like to read thriller novels. I do, right? I just find them terrific… or detective mystery novels. Invariably the good guy has to go combat some bad actor somewhere. It could be the murderer, it could be a terrorist, it could be whatever it is, but the good guy almost invariably also has to fight the bureaucracy of his police department, the CIA, the FBI, the… whatever the heck it is, right?

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.