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Latest "Six Sigma" Posts

8/14/18 QI Macros Webinar

Another great webinar where Jay Arthur shows some of the capabilities of QI Macros to a group of folks who signed up and attended. Some were familiar with the software and already use it, and some had not yet begun to use it; all were interested in learning new ways that QI Macros can help them with their Quality Improvement efforts. (You can hear him answering questions typed in by webinar attendees.)

 

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Six Sigma, Statistics.

Hunter Pro-C Controller Problem

My water bill recently doubled. Turns out it’s a design flaw in my Hunter Pro-C controller.

A while back, I set some of my zones to zero minutes.

But, if I accidentally hit the minus sign one more time, the controller goes to SIX HOURS:

It was a royal hassle, but I managed to submit an improvement suggestion to Hunter:
There should be no run times below ZERO! Duh!

I had  Denver Water come out to show me how to read the meter.

  1. Meter reader basically said: “Meter’s correct. Fix your controller” and left.
    What if they spent 5 minutes helping homeowners check their controller to find the problem?

Posted by Jay Arthur in Six Sigma.

How To Create a Quality Improvement Poster

I go to many improvement conferences. Most of the improvement posters are long on text but short on quality tools.

If you’re going to submit an improvement story, use the tools of quality. Here’s how:

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening August 14th, 2018 at 9:00a.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  August 14th, 2018 at 9:00a.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma.

Agile Software Project Story

Back when I was a software systems analyst for the phone company, my boss asked me to get requirements from one of our users. He thought it would take months to get the report he wanted. I did it in one day by using the right tool for the job. Here’s how:

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening August 14th, 2018 at 9:00a.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  August 14th, 2018 at 9:00a.m.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Agile Electric Guitar Development

Frying Pan Guitar
In 1931, George Beauchamp combined a guitar with a microphone to create the first electric guitar called the “Frying Pan.” Without it, we wouldn’t have rock-and-roll, country and blues. This is how transitions begin, with a prototype that catapults transition to a new way of doing things.

Isn’t it time to start doing the same thing with Lean Six Sigma? Not amplification, but acceleration?

 

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening August 14th, 2018 at 9:00a.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Agile Scaling Up In Corporations

HBR’s article on Agile At Scale predicts the future of business and Lean Six Sigma. Here’s what I learned:

 

Join my Agile Quality Improvement Movement. Sign up to receive Weekly Agile Six Sigma emails right in your inbox! Click HERE to subscribe.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Agile Process Innovation

I’ve lived through Business Process Reengineering which often stumbled because it was impossible to take a complex system and “reengineer” it. The only method I’ve found that works consistently is Agile Process Innovation. Here’s how it works:

 

Join my Agile Quality Improvement Movement. Sign up to receive Weekly Agile Six Sigma emails right in your inbox! Click HERE to subscribe.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Team Communication Costs

People often ask me, how big should an improvement team be? My answer: as small as possible.

In Fred Brooks’ Mythical Man Month, he points out that communication pathways increase in a nonlinear fashion. The formula is simple:

(n2-n)/2

Where n is the number of people on a team.

  • 2 people = 1 connection (4-2)/2
  • 3 people = 3 connections (9-3)/2
  • 4 people = 6 connections (16-4)/2
  • 5 people = 10 connections (25-5)/2
  • 6 people = 15 connections (36-6)/2
  • 7 people = 21 connections (49-7)/2

The bigger the team, the more time is spent on discussion and communication, not progress.

Posted by Jay Arthur in Lean, Six Sigma.

DMAIC from Waterfall to Agile

DMAIC is similar to software’s Waterfall methodology that has been replaced by Agile.

We can do the same thing with DMAIC. Here’s how.

 

Join my Agile Quality Improvement Movement. Sign up to receive Weekly Agile Six Sigma emails right in your inbox! Click HERE to subscribe.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

The Quality Hero’s Journey

Most movies follow a standard arc of discovery and transformation.

The Quality Hero’s Journey follows a similar arc. Here’s how:

Just for fun, watch Kurt Vonnegut’s presentation of the Hero’s Journey.

 

Join my Agile Quality Improvement Movement. Sign up to receive Weekly Agile Six Sigma emails right in your inbox! Click HERE to subscribe.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma.