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Latest "Six Sigma" Posts
Top Gun: Maverick holds a powerful lesson and insight. Here’s how it applies to Lean Six Sigma:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“My wife and I recently went and saw “Top Gun: Maverick.” Maverick’s now this old “test pilot” kind of guy, but he’s called in to help train the best of the best for a special mission. These young hot shots think that he’s an old guy, right? He can’t possibly know anything. It’s kind of funny to watch: they get up and he’s trying to evaluate them and he says, “Let’s get up and we’ll do combat,” and they make a challenge.
Continue Reading "Top Gun: Maverick and the OODA Loop"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
Over 65 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.
Continue Reading "6/14/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.
Continue Reading "5/12/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Consultants spend a lot of time teaching people how to create run charts. This assumes you’re starting up a new measurement from scratch. Not true. There’s more than enough data laying around to use with control charts which tell you so much more about performance. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“When I attend some of these meetings, people spend a lot of time trying to teach run charts. “Well, when you have fewer than 15 data points, use a run chart.” Well, I want to suggest to you if you don’t have 15 data points, go find some data that does, all right?
Continue Reading "Run from Run Charts to Control Charts"
Posted by Jay Arthur in Improvement Insights, Six Sigma.
Ever wondered why it’s so hard to propagate improvements from one group to the next? Here’s why and what to do about it:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I was recently at one of the IHI presentations at their conference and they mentioned… “How long does it take for medicine to adopt a new practice?” On average it’s 17 years… 17 years. Doesn’t that sound ridiculous? I think penicillin was 25 years, and some of the other things… but 17 years?
“They say, “Well, you know, we haven’t peer reviewed that, so we have to peer review it so we can confirm that your hypothesis is correct and that we can actually…” Right?
Continue Reading "How to Ensure the Adoption of Countermeasures"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.
Over 75 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.
Continue Reading "4/19/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Thrillers and detective novels always have two villains – -the bad guy and the internal bureaucracy. As a Quality Improvement hero, you will face the same problem. Here’s why and what to do about it:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I’ll admit it: I like to read thriller novels. I do, right? I just find them terrific… or detective mystery novels. Invariably the good guy has to go combat some bad actor somewhere. It could be the murderer, it could be a terrorist, it could be whatever it is, but the good guy almost invariably also has to fight the bureaucracy of his police department, the CIA, the FBI, the… whatever the heck it is, right?
Continue Reading "Thriller Novel Insights for Improvement"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
Some people think that Quality Management is an all or nothing event. Not true. Here’s why and how:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Very often, people talk about creating a quality management system, but it’s as if you can create one from whole cloth. No, you can’t, right? Very often, most of your organization does not need full-blown quality management yet. I always say “start with the worst first,” and there’s a lot of research; Diffusion Of Innovations suggests that four percent of your business (or four steps out of 100, one step out of 25) is causing most of the mistakes, errors, waste, rework, lost profit, patient harm, whatever it is, right?
Continue Reading "Creating a Quality Management System Piece by Piece"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
In school, they always made you search for the one right answer. In real life, things are rarely that simple. There are often many right answers. Here’s how to choose the best among those:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I don’t know about you, but in school – first grade all the way through college – it seemed like they were preaching that there was always one right answer to a question. You had to get that one right answer to be able to get a hundred percent on your test (unless it was an essay thing, and then that was a different thing).
Continue Reading "The Myth of the One Right Answer"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, QI Macros, Six Sigma.
Over 187 members of the American Society for Quality’s(ASQ) Quality Management Division (QMD) signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com
Continue Reading "3/16/2022 ASQ QMD – Zero Harm Trillion Dollar Prescription Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
