Use Just-In-Time Training to Accelerate Lean Six Sigma Results

Improvement Insights Blog

Use Just-In-Time Training to Accelerate Lean Six Sigma Results

One hour, just-in-time trainings get students to results faster than week-long, in-depth trainings. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].

“Back when I got started, we had week-long trainings for teams and team leaders and everything else, and I found that it was a problem. People took this long training and then they decided, “Well, Quality Improvement takes a long time.”

“Over the years I started shifting, and back in the late 90s I went to one-hour, just-in-time trainings. I actually have a little booklet which you can download from our website which is my Agile Lean Six Sigma Money Belt Action Plan. In here, you can do just-in-time training. I spent about an hour teaching people how to do Lean, then I have them do a Value Stream Map or Spaghetti Diagram. In the afternoon I spent about an hour teaching them how to use QI Macros and the essence of Lean Six Sigma. I get them to just figure out where their pain is, what kind of data do they have that they can use, and then I get them started just drawing charts and doing analysis.

“Sometimes we even save a bunch of money: one group that was doing colostomy bags, they figured out how to save $90,000 a month in the training room after one hour of just-in-time training.

“If you want to learn how to do just-in-time training the way I do, I have a free training: a free Agile Trainer Training right on the website, so you can learn how to do this.

“I want you to get this idea that we can approach Six Sigma a lot differently than we do, and start getting results almost immediately.

“That’s my Improvement Insight for this week: Let’s create a hassle-free planet, hassle-free America, hassle-free health care. Let’s go out and improve something this week.”