QI Macros – Lean Six Sigma Moneybelt

Improvement Insights Blog

Posts tagged "QI Macros"

Agile Process Improvement Discovery at ASQ Lean Six Sigma Conference

I gave away copies of my Agile Process Innovation book at ASQ’s 2023 Lean Six Sigma conference. One recipient was a man from Norway who told me he “scoffed” at the idea of training people and getting results in a day or two. I was surprised when I saw him again at ASQ LSS 2024. I was even more surprised when he told me what he’d learned!



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I also wrote a book called “Agile Process Innovation.”

“I went to the American Society for Quality Lean Six Sigma conference back in February of 23 (so, over a year ago).

Posted by Jay Arthur in Improvement Insights.

Have You Got Jargon Monoxide?

Are you asphyxiating people with Jargon Monoxide? Maybe you need some oxygen language.



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I ran across an interesting phrase and I loved it, it was great. They said, “Everybody suffers from… jargon monoxide.” (There, I finally said it!) Jargon monoxide: The asphyxiation through jargon.

“I think Six Sigma is burdened with it from the very start. The words “Six Sigma” make everybody blanch from the get-go. “Sigma? Oh my gosh, that’s statistical! I don’t underst… oh my gosh!” Right? They start to asphyxiate and can’t breathe.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

*Next Free QI Macros Live Webinar: Tuesday, June 11th, 2024

Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, June 11th, 2024 at 9:00 a.m. MDT.

Learn more about it in the video below, and register at THIS link.



What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When: Tuesday, June 11th, 2024 at 9:00 a.m. MDT.

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

*Latest webinar: 5/7/24 QI Macros webinar

Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

 



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

What Are Your Opportunity Costs of Quality?

Ever wondered how much poor quality is affecting your bottom line? It’s often a third or more of total revenue. What are you doing to recover it?



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Let me ask you: Your company… what’s your gross revenue? If it’s a million dollars or 10 million or 100 million or a billion or whatever it is, I want you to take 35% of that. So one third of a million dollars would be 333,000 and some odd dollars, right? According to Joseph Juran if you’re not doing Quality Improvement, that’s how much money you’re losing every year.

Posted by Jay Arthur in Improvement Insights.

Management by Spreadsheet

Too many companies use management by spreadsheet which just doesn’t work anymore. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I think far too many companies do management by spreadsheet or leadership by spreadsheet: They look at spreadsheets and they think, “Why’s this number up? Why’s this number down?” Blah blah blah blah blah… They don’t really understand that it’s all in statistical process control and you should stop talking about it. Right? Stop chasing Wild Goose chases, all right?

“So what do we want to do? We want to go from this ‘hindsight spreadsheet mentality,’ where they have heat maps and they think, “Well, this one’s too high, this one’s too low, this one’s below our target…” Right?

Posted by Jay Arthur in Improvement Insights.

Don’t Do It Yourself

Ever had the urge to develop your own Excel templates for quality? It’s a waste of time. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“You may not know this, but I played rock guitar and lead guitar in bands back in high school and college. That kind of went away, but I still play a little bit.

“Way back when, I was a kid. I was on a newspaper route. I didn’t have a lot of money and I needed an amplifier. Well, amplifiers were expensive, and back then there was a company called Heathkit that made kits where you could actually buy the kit and put the amplifier together yourself.

Posted by Jay Arthur in Improvement Insights.

You Don’t Really Learn QI/LSS in a Classroom

You don’t really Learn Quality Improvement or Lean Six Sigma in a classroom. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“You know, I’ve discovered that you don’t really learn Quality Improvement in a classroom, you learn it afterwards. It’s more like an apprenticeship where you go out and start to try stuff and figure things out. If there’s somebody around, you get a little help with that. When I started, there was nobody around to help me with that, so I kind of stumbled for a while but then I figured it out.

Posted by Jay Arthur in Improvement Insights.

What’s Your White Whale?

Are you afraid to tackle the biggest problem facing your company? Don’t be. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I have to admit I’ve never read Moby Dick. I’ve never gotten beyond ‘My name is Ishmael,’ but I think each one of us in our organization has a white whale. There’s some big hairy pressing problem that is so scary that we’re afraid to tackle it… afraid.

“Now, I’ll never forget when the head of Finance called me in and said “Postage costs have gone up $20 million this year.” I worked at US West, the phone company.

Posted by Jay Arthur in Improvement Insights.

Don’t Bend the Data

Ever noticed that some people would rather bend the data than fix the process? That’s a bad idea. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I was out at the Institute for Healthcare Improvement conference and I was talking to somebody, and they mentioned that over in Britain they had certain requirements for how you perform in hospitals. One of the hospitals decided to bend the data to match what the NIH wanted. Those managers ended up going to jail.

“Have you ever noticed that some people want to bend the data to look good, not use the data to improve so that everybody looks good?

Posted by Jay Arthur in Improvement Insights.