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How to create a Hassle-Free work experience for everyone without spending too much time or money.
“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“One of my favorite shows on television is Guy Fieri’s Triple D: “Diners Drive-ins and Dives”, and I just enjoy watching him eat other people’s cooking… I can’t explain it to you. My Triple D is “Delay, Defects and Deviation,” and if you do nothing but focus on eliminating delay, defects (mistakes and errors), and deviation (the variation of things), if you do nothing but do that for an hour per week for the rest of your life you will spontaneously figure out a way to make everything hassle-free for yourself, your customers, your suppliers, your boss, your subordinates… whoever it is.
Continue Reading "Triple D – Delays, Defects, Deviation"
Posted by Jay Arthur in Improvement Insights, Lean.
Shewhart didn’t make our lives any easier 100 years ago when he started using control charts. Here’s why and what to do about it.
“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“Now, a long time ago (I mean this was back in the 1920s and the 1930s), Shewhart did us a disservice. Now, he was most interested in economic control of quality of manufactured product, and he called the charts that he used for that “control charts.” I don’t know about you, but for most people when you hear the word control, they don’t like the idea of being controlled.
Continue Reading "Control Charts? Behavior Charts? Or Performance Charts?"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
Register for the upcoming FREE QI Macros Live Webinar, happening Wednesday, June 12th, 2019 at 1:00 p.m. MDT.
Learn more about it in the video below, and register at THIS link.
What: FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.
When: Wednesday, June 12th, 2019 at 1:00 p.m. MDT
Where: Join online from wherever you are.
How: Register for the webinar HERE.
Continue Reading "*Next Upcoming Webinar: Free QI Macros Live Webinar, 6/12/19 at 1:00 p.m. MDT"
Posted by Jay Arthur in Excel, QI Macros, Webinar.
Over 80 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "*Latest webinar: 5/9/19 QI Macros Webinar"
Posted by Jay Arthur in Excel, QI Macros, Webinar.
The job description of the future doesn’t involve manual labor or basic thinking skills. The future will challenge all of us. Here’s why.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“At the ASQ Lean Six Sigma conference there was an opening keynote about the acceleration, the exponential acceleration of technology; how it’s just so much faster, so much quicker, so much… it’s just {whooshing up sound}, right? And the costs are going {whooshing down sound}, and so that’s a dramatic shift from how it used to be. Even Six Sigma used to [have to] make charts manually and do stuff like that, but that’s not how it is any more, so he suggested that you think about it in this map.
Continue Reading "Living Exponentially"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.
At the 2019 ASQ Lean Six Sigma Conference in Phoenix, a number of Black Belts from major companies told me about the Elephant in the Room that they were afraid to discuss with management even though it was harming their Lean Six Sigma effort.
This isn’t the first time I’ve heard this story in companies ranging from manufacturing to healthcare.
Watch now to find out what it was.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software], and I want to talk to you about the elephant in the room: The thing that I think is actually impeding Six Sigma.
Continue Reading "The Elephant in the Room"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
At the 2018 Magnet Nursing conference in Denver, I saw many improvement posters using line or bar charts with an added trend line to show improvement. Unfortunately, few of the trends were valid. Here’s why:
Continue Reading "Trendlines Are Rarely Improvements"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Statistics.
Many improvement teams fail to go the extra mile to lock in their improvements. Here’s why and what to do about it:
Continue Reading "Don’t Cook A Meal If You’re Not Going to Do the Dishes"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
Almost 80 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "2/13/19 QI Macros Webinar"
Posted by Jay Arthur in Excel, QI Macros, Webinar.
Is it possible to accelerate Lean Six Sigma using Agile? Yes! Find out how.
Continue Reading "Lean Mean Six Sigma"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
