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Deming and Juran spent decades evangelizing quality improvement. Isn’t it time we all did? Here’s how:
Download my free ebook Agile Process Innovation.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and “Agile Process Innovation” as well as QI Macros [software].
“You know, Deming and Juran spent decades trying to spread the word of Quality, right? It’s here and there and it’s in certain manufacturing industries and so on, but in general it’s not a common phrase, right? Shewhart charts were invented almost a hundred years ago. Why aren’t they in use everywhere?
Continue Reading "Become a Quality Evangelist"
Posted by Jay Arthur in Improvement Insights.
A statistician using a bar chart is like a surgeon using a butter knife. Here’s why:
Download my free ebook Agile Process Innovation.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I was recently perusing the American Statistical Association’s magazine, and they had some posters that were done by kids in K through 12. This one was an analysis of what kind of charts and graphs are used in poster presentations at statistical conferences. They found that more often than not, the winners had bar charts, and that bar charts were very popular because of their simplicity.
Continue Reading "Statisticians Using Bar Charts"
Posted by Jay Arthur in Improvement Insights.
People have to know the WHY in order to learn something more effectively.
Download my free ebook Agile Process Innovation.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and “Agile Process Innovation” as well as QI Macros [software].
“I was working on [building] a tool called Multinomial Logistic Regression (if that doesn’t choke you up I don’t know what would), but it’s a way of starting to forecast things; people asked for it so I built it. I was telling my wife about this and she said, “Oh, and you tell me you’re not a statistician!”
Continue Reading "People Have to Know the WHY"
Posted by Jay Arthur in Improvement Insights.
Yogi Berra is often quoted. When asked how he came up with these nuggets of wisdom, he replied: “I use simplexity.” What’s simplexity and how can we use it in quality improvement?
“Hi, I’m Jay Arthur, author of “Agile Process Innovation” as well as QI Macros [software].
“A friend of mine and I went to see the Yogi Berra movie and it was all about Yogi. He won like [10] World Series rings and… what a guy, right? But he was always known for ‘Yogi-isms,’ right? One of his Yogi-isms was: “If they don’t want to come out to the park, how are you going to stop them?”
Continue Reading "Embrace Simplexity"
Posted by Jay Arthur in Improvement Insights.
How do we get people up to speed in Lean Six Sigma? I have found that the traditional approach leaves a lot to be desired. Here’s how I’ve modified the approach to accelerate learning and application.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“You know, ever since I got started in the phone company, we were teaching people for weeks at a time. I kept trying to think, “How can I get these people up to speed so that they really embrace Quality?” It took me a while to start to figure out how to collapse the training and everything using QI Macros to get people trained in one day and up to speed and delivering results.
Continue Reading "Getting People Up to Speed In Lean Six Sigma"
Posted by Jay Arthur in Improvement Insights.
John, a senior executive with a large lumber company, went to Japan with 30 other leaders for 30 days. Everywhere they went, in every corner of the company, they found one quality tool over and over again.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“I started telling you a little bit about my new friend John who worked for the big lumber company and went on that trip to Japan. He said, “Everywhere I went, Pareto charts, Pareto charts, Pareto charts, Pareto charts, Pareto charts, Pareto charts, Pareto charts.”
Continue Reading "Pareto Charts Everywhere"
Posted by Jay Arthur in Improvement Insights.
Over 300 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "10/17/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "9/19/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
We used to need a pay phone to make a phone call; now we use cell phones everywhere. Websites were difficult to build; not they’re not. So, why does everyone think Lean Six Sigma has to be learned the same way it was taught in the last century?
“Have you ever noticed that things are getting easier? A lot of things are getting easier.
“You know, we used to have land lines, now we have cell phones we can take with us everywhere that do all kinds of things like take pictures and do text memos, and we can talk to people face to face.
Continue Reading "Ever Noticed that Things are Getting Easier?"
Posted by Jay Arthur in Improvement Insights.
In my 30+ years in quality improvement, I finally got to use basic statistics to save millions of dollars. And it was easy. Here’s how:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I recently had a chance to help a food company that had frozen meats of various kinds – you know, poultry and so on – and they’d had a chemical spill. Well, what the USDA wanted them to do was prove that it had not affected their food and so somehow I got called in to help with that.
Continue Reading "My First Statistics Project"
Posted by Jay Arthur in Improvement Insights.