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Latest "QI Macros" Posts

What are You Secretly Telling Yourself About Lean Six Sigma?

No matter what you do or what you say, there’s a hidden “metamessage” back to yourself. What metamessages have you told yourself about Lean Six Sigma? www.qimacros.com

Posted by Jay Arthur in Jay Arthur Blog, QI Macros, Six Sigma.

Reducing Patient Falls – A Case Study

The Joint Commission Journal on Quality and Patient Safety (Feb 2018) has an article entitled “Temporal Trends in Fall Rates with the Implementation of a Multifaceted Fall Prevention Program.” Ouch! I believe the story could have been told easily with quality improvement tools, so here’s how I’d go about it. First, there are a number […]

Posted by Jay Arthur in healthcare, Jay Arthur Blog, QI Macros, Six Sigma.

Have You Fallen In Love With Lean Six Sigma?

I fell in love with Lean Six Sigma almost 30 years ago…but it takes some work to stay in love with Lean Six Sigma. Are you willing to do what it takes to make Lean Six Sigma your Valentine?

Posted by Jay Arthur in Lean, QI Macros, Six Sigma.

How Is Your Business Like a Banana?

Shigeo Shingo used this metaphor often. Find out why.

Posted by Jay Arthur in Lean, QI Macros, Six Sigma.

Hospital Costs a “Hungry Tapeworm on U.S. Economy” says Warren Buffett

I have been thinking for some time that someone would come along, start buying up hospitals and forcing them to adopt the Lean principles of Amazon and Six Sigma to achieve the “science and evidence” that Don Berwick has been challenging the IHI to adopt. http://money.cnn.com/2018/01/30/news/companies/amazon-berkshire-jpmorgan-health-insurance/index.html Warren Buffet has the money, but usually invests in […]

Posted by Jay Arthur in healthcare, Lean, QI Macros, Six Sigma.

Using Lean to Do Your Taxes

I started using TurboTax to do my taxes years ago. I used to gather up my 1099s and W-2 and everything else and spend a whole day doing my taxes. Your taxes may not be as complicated as mine, but think of these forms as “work in process” (WIP). I was doing them in a […]

Posted by Jay Arthur in Lean, QI Macros.

Collapsing the Six Sigma Learning Curve

I believe we are teaching people things they don’t need to know to solve problems they don’t have to impress people they don’t like. You don’t have to know everything about statistics to do Six Sigma projects. What you need to know adheres to the 4/50 Rule: 4% of the knowledge will deliver over 50% […]

Posted by Jay Arthur in QI Macros, Six Sigma.

Informal Leaders for Six Sigma Success

Informal leaders, the centers of influence, in a company can help make Six Sigma stick. How do you court them and prevent the “corporate immune system” from killing Six Sigma?

Posted by Jay Arthur in QI Macros, Six Sigma.

Leveraging Healthcare IT Systems Data for Improvement

The November-December 2017 Harvard Business Review has an article about leveraging healthcare data. Authors describe healthcare productivity growth as anemic. While most healthcare organizations are using the data to monitor performance, few are using it to analyze how processes and protocols can be improved. Solution: Use IT to transform the way you deliver medical care, […]

Posted by Jay Arthur in healthcare, QI Macros, Six Sigma.

Show-Do-Know – The Secret to Accelerated Learning

Remember how you learned things when you were a kid? That’s not how anyone teaches Lean Six Sigma, but it could be.

Posted by Jay Arthur in QI Macros, Six Sigma.