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Latest "QI Macros" Posts

9/13/18 QI Macros Webinar

Almost 100 people signed up for this webinar, with Jay Arthur demonstrating some of the more useful features of QI Macros. Some of the attendees were familiar with the software and already use it, some had not yet begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions typed in by webinar attendees.)


If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros.

Building Rapport with Improvement Teams – Step 3

A district level manager was hopping mad about something. I decided to see if I could use pacing and leading to calm her down and get back to solving the problem to meet her needs.

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening Thursday, September 13th, 2018 at 1:00 p.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  Thursday, September 13th at 1:00 p.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in healthcare, Improvement Insights, Lean, Manufacturing, QI Macros, Service, Six Sigma.

Building Rapport with Improvement Teams – Step 2

My boss sent me to talk to a cranky manager about a software project he wanted to do. Here’s how I used non-verbal rapport to connect with him in 30-60 seconds.

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening Thursday, September 13th, 2018 at 1:00 p.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  Thursday, September 13th at 1:00 p.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in healthcare, Improvement Insights, Lean, Manufacturing, QI Macros, Service, Six Sigma.

Hassle America – Bethenny Frankel

The September, 2018 Money magazine article about Bethenny Frankel opens with a rant about Postmates. Frankel ordered a muffin, bagel with cream cheese and a coffee for delivery. The muffin and bagel made it, but without cream cheese or coffee.

Welcome to Hassle America where even simple things seem to be impossible.

We order lunch once a week at the office, but hardly a week goes by without some problem. Last week, Grubhub cancelled our order without telling us. Some weeks the chicken salad comes without chicken. Some weeks we’re missing a dish that was ordered.

Welcome to Hassle America.

Posted by Jay Arthur in QI Macros, Six Sigma.

Mistake-Proofing With Video Learning

I recently had to do some home repairs. It’s amazing what you can learn in a 3-minute video and how much time it will save you. The same is true of Lean Six Sigma. Save yourself time and rework. Learn the easy way.

Register for the upcoming FREE QI Macros Live Webinar, happening Thursday, September 13th, 2018 at 1:00 p.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  September 13th, 2018 at 1:00 p.m. MDT

Where:  Join online from wherever you are.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, QI Macros, Six Sigma.

8/14/18 QI Macros Webinar

Another great webinar where Jay Arthur shows some of the capabilities of QI Macros to a group of folks who signed up and attended. Some were familiar with the software and already use it, and some had not yet begun to use it; all were interested in learning new ways that QI Macros can help them with their Quality Improvement efforts. (You can hear him answering questions typed in by webinar attendees.)

 

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Six Sigma, Statistics.

Mythical Man Month – Conceptual Integrity

Designing a product or service requires conceptual integrity. Here’s how I did it.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros.

Building Rapport with Improvement Teams – Step 4

Here’s how to build rapport with team members using their communication style: visual, auditory or kinesthetic.

Discover your communication style. Click here:

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, October 9th, 2018 at 9:00 a.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  Tuesday, October 9th, 2018 at 9:00 a.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Building Rapport with Improvement Teams – Step 5

How can we use the same language as our team members to develop rapport and accelerate the team’s success?

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, October 9th, 2018 at 9:00 a.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  Tuesday, October 9th, 2018 at 9:00 a.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

Building Rapport with an Improvement Team Critic – Step 6

Here’s how to handle the critic on your team. It’s simple:

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, October 9th, 2018 at 9:00 a.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  Tuesday, October 9th, 2018 at 9:00 a.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.