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We used to need a pay phone to make a phone call; now we use cell phones everywhere. Websites were difficult to build; not they’re not. So, why does everyone think Lean Six Sigma has to be learned the same way it was taught in the last century?
“Have you ever noticed that things are getting easier? A lot of things are getting easier.
“You know, we used to have land lines, now we have cell phones we can take with us everywhere that do all kinds of things like take pictures and do text memos, and we can talk to people face to face.
Continue Reading "Ever Noticed that Things are Getting Easier?"
Posted by Jay Arthur in Improvement Insights.
Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "*Latest webinar: 9/12/23 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Here’s three simple signs that you need Lean Six Sigma.
“Hi, this is Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“There’s three clear signs that you need Six Sigma.
“[1:] First off, you spend more time fixing stuff than you do actually making stuff.
“[2:] Customer complaints have risen to an all-time high and you spend too much time dealing with that.
“[3:] You spend more time mending fences than plowing new fields. You know, that’s a clue that these tools can help you.
“That’s my Improvement Insight for this week.
Continue Reading "Three Signs that You Need Lean Six Sigma"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
People often think defects are spread evenly all over the business, like butter on bread. Not true. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I’ve said this before, but people out there seem to think that defects and mistakes and errors are like butter spread on a slice of bread. It’s just, like, everywhere in your organization, right?
“Not true. It’s more like mold somewhere on a loaf of bread. All you have to do is fix that little piece that’s in trouble in that one [slice] of bread and that’ll keep it from spreading to the rest of the organization.
Continue Reading "Defects Aren’t Spread All Over Like Butter On Bread"
Posted by Jay Arthur in Improvement Insights.
Over 140 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE. If you’ve never used QI Macros and would like to try it out, you can sign up for a free 30 day trial at THIS link. If you are a QI Macros user with an older software version, and you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "2/14/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 250 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’ve never used QI Macros and would like to try it out, you can sign up for a free 30 day trial at THIS link.
If you a QI Macros user with an older version, and you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "1/17/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Traditional Form-Storm-Norm-Perform models of team development take too long. Here’s how to collapse the time and skip right to perform.
“I was looking at myASQ, and somebody was asking about the four steps of Team development: Form, Storm, Norm, Perform. You know, if you do it traditional (how it usually was taught), it takes a long time for a team to form (come together), storm (fight each other a little bit), normalize their behavior (so they get productive).
“Well, I found that that takes too long. I can’t get to results that way. What I discovered was if I could do the analysis and figure out how to pinpoint where the problem would be, then I can figure out who ought to be on that team to solve that problem.
Continue Reading "Form Storm Norm Perform Takes Too Long!"
Posted by Jay Arthur in Data Mining, Improvement Insights, Jay Arthur Blog.
People make 30,000 decisions a day! Too many choices makes decisions even more difficult. Knowing too much about Lean Six Sigma can hinder your success at problem solving. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“You know, you probably have experienced this, but we all make something like 30,000 decisions a day… a day! Oh my gosh, right? My friend Bob Wendover wrote a book called “Beating Burnout,” how top thinkers overcome overwhelm. He talks about what he calls “decision fatigue,” when you start making poor choices because your brain is overloaded due to the overwhelming demands of modern life.
Continue Reading "Is Decision Fatigue Hindering Your Improvement Projects?"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, QI Macros, Six Sigma.
Absence blindness means that you can’t see what isn’t there. The tools of quality can help you see the invisible so that you can do something about it. Here’s how:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“There’s a concept called “absence blindness,” and basically what that says is you can’t see what isn’t there. That’s why it’s kind of difficult to see things that are working well, because they just work well, but a defect or some sort of complication or issue raises this ugly head and you can see that one.
Continue Reading "Seeing the Invisible"
Posted by Jay Arthur in Data Mining, Improvement Insights, Jay Arthur Blog, Six Sigma.
Over 130 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.
Continue Reading "11/29/22 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.