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Ever had the urge to develop your own Excel templates for quality? It’s a waste of time. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“You may not know this, but I played rock guitar and lead guitar in bands back in high school and college. That kind of went away, but I still play a little bit.
“Way back when, I was a kid. I was on a newspaper route. I didn’t have a lot of money and I needed an amplifier. Well, amplifiers were expensive, and back then there was a company called Heathkit that made kits where you could actually buy the kit and put the amplifier together yourself.
Continue Reading "Don’t Do It Yourself"
Posted by Jay Arthur in Improvement Insights.
Over 140 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "4/16/24 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Webinar.
You don’t really Learn Quality Improvement or Lean Six Sigma in a classroom. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“You know, I’ve discovered that you don’t really learn Quality Improvement in a classroom, you learn it afterwards. It’s more like an apprenticeship where you go out and start to try stuff and figure things out. If there’s somebody around, you get a little help with that. When I started, there was nobody around to help me with that, so I kind of stumbled for a while but then I figured it out.
Continue Reading "You Don’t Really Learn QI/LSS in a Classroom"
Posted by Jay Arthur in Improvement Insights.
Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "4/9/24 QI Macros webinar"
Posted by Jay Arthur in Webinar.
Are you afraid to tackle the biggest problem facing your company? Don’t be. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I have to admit I’ve never read Moby Dick. I’ve never gotten beyond ‘My name is Ishmael,’ but I think each one of us in our organization has a white whale. There’s some big hairy pressing problem that is so scary that we’re afraid to tackle it… afraid.
“Now, I’ll never forget when the head of Finance called me in and said “Postage costs have gone up $20 million this year.” I worked at US West, the phone company.
Continue Reading "What’s Your White Whale?"
Posted by Jay Arthur in Improvement Insights.
Ever noticed that some people would rather bend the data than fix the process? That’s a bad idea. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“I was out at the Institute for Healthcare Improvement conference and I was talking to somebody, and they mentioned that over in Britain they had certain requirements for how you perform in hospitals. One of the hospitals decided to bend the data to match what the NIH wanted. Those managers ended up going to jail.
“Have you ever noticed that some people want to bend the data to look good, not use the data to improve so that everybody looks good?
Continue Reading "Don’t Bend the Data"
Posted by Jay Arthur in Improvement Insights.
Ever noticed that some people struggle to learn Quality Improvement and Lean Six Sigma Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I talked about Tim Ferriss’ approach to simplifying things. He also points out that in many situations when people are coming on board there are certain failure points: where do they fail? His cooking book is about having too complicated a recipe, or too many things that had to get done at the same time. So how do we make it up so that they don’t have that problem? How do we eliminate the failure points?
Continue Reading "Eliminate the Failure Points of Quality Improvement"
Posted by Jay Arthur in Improvement Insights.
Over 140 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "3/19/24 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Healthcare, Webinar.
Too many teams try to use every tool in the Six Sigma toolkit. It’s counterproductive. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“For a number of years, I’ve been a fan of Tim Ferriss, the author of “The Four Hour Workweek.” In “The 4-Hour Chef,” he spends a whole chapter talking about how he takes a process, breaks it all down and makes it simple and easy to learn. One of the things that I found in there (and I’ll just read this, because it makes it a little easier for me), he says, “Do as little as needed, not as much as possible.”
Continue Reading "Do as Little as Needed, Not as Much as Possible"
Posted by Jay Arthur in Improvement Insights.
Over 40 members of the North Carolina Association for Healthcare Quality (NCAHQ)signed up for this webinar, with Jay Arthur demonstrating how to analyze healthcare data to reduce waste, rework and patient harm.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf
Continue Reading "3/13/2024 NCAHQ Webinar"
Posted by Jay Arthur in Healthcare, Webinar.
