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Improvement Insights Blog

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Line Charts with Trend Lines are often Fake News

Ever seen a line chart with a trend line that implies there was great improvement? Probably not. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“If you’re listening to anything in the news, they always talk about “fake news,” right? Fake news: somebody made stuff up. But in my experience, when I’m wandering around [seeing] all of these presentations and poster presentations at trade shows and stuff, I keep seeing all these line charts with trend lines in them. “Oh look! We have a trend line! It’s reducing whatever it is,” right?

Posted by Jay Arthur in Data Mining, Improvement Insights, Six Sigma.

Automating Decision Trees to Collapse The Control Chart Learning Curve

Words like “variable” and “attribute” confuse new students of quality improvement. But they need to know that to choose the right control chart using a decision tree don’t they? Not if you automate chart selection for them. Here’s how I did it:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I don’t know about the rest of you, but I got started back in 1990, and that’s when I learned about control charts. Then I started trying to teach people about control charts… guess what? You start talking about ‘variable’ and ‘attribute’ and ‘sample sizes’ and you can watch everybody’s eyes slowly glaze over; it’s just fascinating to watch.

Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.

2/15/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar

Almost 100 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.



https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.

Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Webinar.

Stomp Out Fires When You See Them

Ever seen a puff of smoke rising from some debris? What did you do about it? The same is true in businesses; a small error in production can be put out quickly at the beginning. Become a volunteer firefighter in your company. Here’s how:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“A few years back I was at the American Society for Quality Audit Conference down in Memphis, Tennessee. We were staying at the Peabody Hotel where they have the famous duck walk at night, where the ducks come out and get into the pond.

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.

2/8/22 QI Macros Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Jay Arthur Blog.

Surprising My First Employee

Some people think working long hours and putting in a lot of overtime is the red badge of courage. They are wrong. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“When I first hired my first employee Adrienne she’d been working for Arthur Andersen, which was a big accounting firm, and she was used to working long hours like that was the “red badge of courage.” She said, “If you need me to work nights or weekends, I can do whatever that is. I can do whatever it takes.”

Posted by Jay Arthur in Improvement Insights, Lean.

ASQ Dallas-Fort Worth Section 2/3/22 Web Meeting

Jay Arthur was the featured speaker for the 2/3/22 ASQ Dallas-Fort Worth Section Web Meeting. His topic was “SSOI – Simplify, Streamline, Optimize, Innovate” You may view the recorded video of Jay’s webinar below:



If you’re interested in learning more about QI Macros for Excel (the software Jay wrote and developed), click HERE and view the demo video. You may also sign up for a free 30 day trial of the software by clicking the “FREE QI Macros 30-Day Trial” button on that page next to the video, or by signing up at THIS link.

If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.

Posted by Jay Arthur in Webinar.

Reengineering Doesn’t Work – Use SSOI

Any time you get the urge to completely demolish your existing systems and try to create a new one from scratch, hit the pause button. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“Many years ago, they had a whole push towards “re-engineering.” I remember it was about 1990, Michael Hammer was doing all the re-engineering stuff and it was sort of like, “If you just blew stuff up and started over again, you would end up with a much better something-or-other.” Let me tell you, over three quarters of those re-engineering efforts failed miserably, and some of them killed companies.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.

Learn To Use Google To Look Stuff Up

The answer to almost any question about Lean Six Sigma methods and tools can be found on the internet. When you learn how to use Google or Bing search, you can cut the time to do almost anything. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“One of the things I think everybody should do is learn how to use Google to look stuff up. It may take you a little time to start to learn how to string words and phrases together; if you just start typing in your menu bar, Google will start feeding you things that you might want to choose that are things other people have already asked for, so you don’t have to know everything to do anything anymore, right?

Posted by Jay Arthur in Improvement Insights.

1/18/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.



https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.

Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, QI Macros, Webinar.