8D Report Template in Excel
Use the 8D Report for Problem Solving and Corrective Action
8 Disciplines for corrective action and continuous improvement and its structure create a logical improvement "story".
While made popular by Ford, the 8D has its roots in MIL-STD-1520. The power is in the 8D's consistent way of identifying problem and solution, and it's ability to create organizational learning. The 8D and Toyota's A3 report serve the same purpose: structured problem solving.
The 8D is deceptively simple. It's a sequence of boxes in a template. It helps people structure their problem solving process:
8D template example in QI Macros add-in for Excel
8D Template Steps
Step 0: Planning
- Establish the Team
- State the Problem
- Containment Plan
- Root Cause Analysis (RCA) using fishbone or Love Bug Diagram
- Corrective Actions
- Implement Corrective Actions
- Prevent Recurrence
- Recognize Team Efforts
Love Bug Diagram
The 8D template uses a version of the "Love Bug" diagram to analyze cause-and-effect:
