Problem Solving Tools

Is your problem an ongoing or continuous problem that involves:

  1. linear or direct cause-effects?
  2. circular or systemic cause-effects across groups or organizations?

Or is your problem a sporadic, infrequent, or one time problem?

Problem Solving

problem solving

Use the Problem Solving Process to identify the root causes of delay, waste, rework, and cost. Like a weed in a garden, we must pull up the root as well as the visible part of the plant (the symptom) to ensure that the problem will never come back.

Select team members who have direct experience with the problem and it's ongoing cost to the company, customers, and employees.


Systems Thinking

systems diagram

Use the Systems Thinking to identify the systemic causes of delay, waste, rework, and cost.

Select cross functional team members who have direct experience with the problem and it's ongoing cost to the company, customers, and employees.


Cause Effect Diagrams

casue effect diagram

Use the Cause-Effect Diagram to identify the special root causes of delay, waste, rework, or cost.

 

Purchase QI Macros SPC Software for Excel through our secure shopping cart or try a free, QI Macros 30-day trial!