Problem Solving Tools

Is your problem an ongoing or continuous problem that involves:

  1. linear or direct cause-effects?
  2. circular or systemic cause-effects across groups or organizations?

Or is your problem a sporadic, infrequent, or one time problem?

RECOMMENDATION

Problem Solving

Six Sigma Simplified - Improve the ProcessUse the Problem Solving Process to identify the root causes of delay, waste, rework, and cost. Like a weed in a garden, we must pull up the root as well as the visible part of the plant (the symptom) to ensure that the problem will never come back.

Select team members who have direct experience with the problem and it's ongoing cost to the company, customers, and employees.


RECOMMENDATION

Systems Thinking DiagramSystems Thinking

Use the Systems Thinking to identify the systemic causes of delay, waste, rework, and cost.

Select cross functional team members who have direct experience with the problem and it's ongoing cost to the company, customers, and employees.


RECOMMENDATION

Six Sigma Ishikawa, Fishbone, CAUSE-EFFECT DIAGRAMCause-Effect Diagrams

Use the Cause-Effect Diagram to identify the special root causes of delay, waste, rework, or cost.

 

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