Honor Your Progress
Review, Recognize, Reward, and Refocus
You've set a BHAG (Big Hairy Audacious Goal)
You've analyzed root causes and implemented countermeasures.
You've tracked results.
Review the results: What worked? What didn't? How much progress did you make toward your BHAG? What did you learn that will help you with the next project?
Recognize the team: Have them present their success story to an appreciative leadership team (a skeptical leadership team can kill Six Sigma with one review) and their peers.
Reward the team: Popcorn parties? Team Jackets? Off-site experiential learning? Does the team like being, doing, relating or learning?
Ask: What's important to you about having worked on this project? Tailor your reward to match the team.
Refocus: What's the next area of improvement? What's our next BHAG?