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Improvement Insights Blog
Posts tagged "Quality Improvement"
Ever noticed that some people want to blame customers, suppliers or coworkers for problems? They’re looking in the wrong place.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“I don’t know about you, but have you ever noticed there are certain people and they want to blame their supplier or their customer or their boss or their subordinates or their friends or their family or their co-workers? Right? They’re always pointing at somebody else. Let me share with you that if you’re the only one at the scene of the crime of all of these things, it’s not them… it’s you, all right?
Continue Reading "Who is to Blame for Quality Problems?"
Posted by Jay Arthur in Improvement Insights.
Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "9/19/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "9/12/23 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
With almost every business I buy from, the level of apathy among the workers is astounding. Every once in a while, I have a great experience and I realize it doesn’t take much to provide a great customer experience.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“I don’t know about you, but it seems like a lot of places where I go to do business or buy something, everybody’s kind of grumpy. You know, they’re just not very interested in being able to help me. They’re slow. They’re error prone.
Continue Reading "Have We Become Mediocristan?"
Posted by Jay Arthur in Improvement Insights.
Over 150 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "8/15/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "8/8/23 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Purchasing departments are sluggish and error-prone. Joseph Juran used the tools of quality to simplify, streamline and optimize Lend-Lease purchasing during WWII. You can too.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I was wandering through my old collection of Quality Progress magazines. This one’s from 2004, it was about a hundred years of Juran. Now, he was born in Romania in 1904 and immigrated to the Minneapolis region at about 12 years of age. I was reading through this, and one of the things in here struck me: during the war, he used his statistical skills and engineering to improve purchasing, budgeting and paperwork gridlock for Lend-Lease.
Continue Reading "Juran – Purchasing Improvement for Lend-Lease"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
Most people think Quality Improvement is hard. It’s not. It’s surprisingly easy. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I think too many people spend a lot of time pretending that Quality Improvement is hard; it’s not, right? You’re either out of control but you might be in spec, or you might be in spec and out of control, or… in control and out of spec, or you can be in control and in spec. That’s not too hard.
“You know, with a handful of tools you can solve most of the problems involving defects, mistakes, errors.
Continue Reading "Quality Improvement is Not Hard"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
Over 250 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "7/18/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "7/11/23 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
