Quality Improvement

Improvement Insights Blog

Posts tagged "Quality Improvement"

Top Performing CEOs Share This Trait

A recent issue of Harvard Business Review had an article about what makes a CEO a top performer. This trait is key to quality improvement and Six Sigma.

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I was reading the November / December 2025 issue of Harvard Business Review, and it talks about top performing CEOs. They have people in here like Jeff Bezos from Amazon, Toyota of course, and some other companies as well. But they found that top performing CEOs, unlike their cohorts, don’t focus on what the company does, they focus on how they do it, and they’re obsessed.

Posted by Jay Arthur in Improvement Insights.

*Latest webinar: 5/14/26 QI Macros webinar

Over 80 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



 

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

5/12/26 Healthcare Data Analytics Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

3/10/26 Healthcare Data Analytics Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

2/10/26 Healthcare Data Analytics Webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

1/20/26 Healthcare Data Analytics Webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, QI Macros, Webinar.

12/16/25 Healthcare Data Analytics Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

11/11/25 Healthcare Data Analytics Webinar

Over 160 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

9/9/25 Healthcare Data Analytics Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.

Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

The Antidote to a Soul-Sucking Job

Feel like you’re working in a Soul-Sucking Job? Here’s what to do about it:



Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“My wife and I were talking, and a lot of people talk about how they don’t want to work in a soul-sucking job… a soul-sucking job. And I will tell you, the only soul-sucking jobs I ever had were working for a manager that I just couldn’t get along with, or I was being forced to do something, that was contrary to serving the customer I was supposed to be serving.

Posted by Jay Arthur in Improvement Insights.