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Improvement Insights Blog
Posts tagged "Quality Improvement"
Some people think working long hours and putting in a lot of overtime is the red badge of courage. They are wrong. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“When I first hired my first employee Adrienne she’d been working for Arthur Andersen, which was a big accounting firm, and she was used to working long hours like that was the “red badge of courage.” She said, “If you need me to work nights or weekends, I can do whatever that is. I can do whatever it takes.”
Continue Reading "Surprising My First Employee"
Posted by Jay Arthur in Improvement Insights, Lean.
Jay Arthur was the featured speaker for the 2/3/22 ASQ Dallas-Fort Worth Section Web Meeting. His topic was “SSOI – Simplify, Streamline, Optimize, Innovate” You may view the recorded video of Jay’s webinar below:
If you’re interested in learning more about QI Macros for Excel (the software Jay wrote and developed), click HERE and view the demo video. You may also sign up for a free 30 day trial of the software by clicking the “FREE QI Macros 30-Day Trial” button on that page next to the video, or by signing up at THIS link.
If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.
Continue Reading "ASQ Dallas-Fort Worth Section 2/3/22 Web Meeting"
Posted by Jay Arthur in Webinar.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.
Continue Reading "1/18/22 Healthcare Zero Harm / Trillion Dollar Prescription Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees. Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "1/11/22 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Jack Welch made Six Sigma big. Now it’s fading. How can we bring the sparkle back to Six Sigma?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“When I got started in my business back in the late 90s, Jack Welch was the CEO to copy. When he got dipped in Six Sigma, guess what? Every other CEO wanted to get dipped in Six Sigma too. This is what I call the Jack Welch Effect.
“Since then, Jack retired and [CEO] went over to [Jeff] Immelt and some other people, and now GE has fallen into some disarray, (not necessarily because of Six Sigma, I think because they let go of some of that), but other forces in the world were pushing them.
Continue Reading "The Jack Welch Effect"
Posted by Jay Arthur in Improvement Insights, Six Sigma.
The nightly news reports unemployment statistics, not employment statistics. There’s a lesson here for Six Sigma.
“Have you ever noticed that when the nightly news comes on they always report unemployment rates, not employment rates? “The unemployment rate is five or six percent,” they don’t say “94 or 95 percent of America is employed.” No, they focus on the problem: the problem is the unemployment rate.
“Well, this holds true also in all things Quality related. Once when I was first being trained they said, “Once you get above 80 percent compliance, what you want to do is focus on the 20 percent non-compliance,” so you want to focus on the defects, the mistakes, the errors, the waste, the rework.
Continue Reading "Unemployment Rate Lessons for Six Sigma"
Posted by Jay Arthur in Improvement Insights, Six Sigma.
Medical doctors (M.D.) help people heal. In Lean Six Sigma, we help companies heal. Be a Process Doctor(P.D.).
“Medical doctors diagnose and then treat patients. I think of myself as a Process Doctor: a P.D.; not an M.D., a P.D. I work with companies and I try and figure out why their systems are not working the way they ought to and remove blockages to speed things up. You know, get the electrical systems working better. It’s the same idea. So I think you and I are all Process Doctors.
“Now, I think the metaphor about this is great because we’re in the helping profession and we help things get better and stay better; stay healthy, just like a medical doctor.
Continue Reading "Be A Process Doctor"
Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma, Statistics.
Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to achieve both the goal of “zero harm” as well as IHI’s goal of cutting healthcare waste by 50% by 2025.
https://www.qimacros.com/pdf/Zero-Harm-Trillion-Dollar-Prescription.pdf
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help to generate a quote to upgrade all the users at your organization or by just guiding you through the purchasing process.
Continue Reading "12/14/21 Healthcare Zero Harm / Trillion Dollar Prescription Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 100 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "12/7/21 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Consultants and trainers keep trying to save money on Six Sigma software while charging a small fortune for training. Without tools to to the job, all of this training is wasted and improvement projects will fail to sustain results. Are you trying to save a few dollars on software or maximize the results from Six Sigma?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I’ve been eternally frustrated over the last 20-something years because Six Sigma trainers and [others] will go out and train companies, spend weeks training people in a company, but then not give them the software to do the job.
Continue Reading "Trying to Save Money on Software Can Kill Your Six Sigma Results"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, QI Macros, Six Sigma.