Are we in the quality community letting our past dictate our future? Is our bias stopping us from seeing the possibilities?
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Continue Reading "Confirmation Bias In Lean Six Sigma Implementation"
I’m here at ASQ World in Seattle, 2018. As usual, I went through the team presentations to look for quality tool usage. The results are dismal. Mainly line and pie charts.
To paraphrase Steve Jobs, watching people do Six Sigma projects with plain line, bar and pie charts is like watching a man kick a whale across the beach with his bare feet.
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In Win Bigly, Scott Adams describes confirmation bias as the human tendency to irrationally believe new information that supports your existing world view even when it doesn’t. Leaders, managers and team members all think they know the solution to a given problem, even when they don’t. Here’s how confirmation bias can screw up your improvement project.
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I’ve noticed a disturbing trend. Customers call us wanting to know all of the background about the hows, whys and formulas of a chart. I think they are afraid someone will challenge or ridicule their analysis. Here’s what I think.
The editor of Harvard Business Review says that “corporate survival today requires the capacity for rapid change.” Isn’t it time to embrace an Agile approach to Lean Six Sigma to “speed its evolution and better serve customers’ needs?”
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A typical company suffers from 33% waste and rework.
Eliminate the waste and rework with Lean Six Sigma and it will be great for the Earth.
Based on certification exams, some ASQ Division members lack skills in Quality Tools. If ASQ members are lacking skills with quality tools, how much can we expect of everyone else?
I keep seeing a lot of control charts that use quarterly data. That means it could take five years to get 20 data points for a control chart.
How often should you measure?
Continue Reading "How Often Should You Take Measurements for Control Charts?"
The March-April 2018 issue of Harvard Business Review says that “corporate survival today requires the capacity for rapid change.” Even HR is embracing IT’s Agile methodology to “speed its evolution and better serve customers’ needs.”
Isn’t it time to bring Agile to Lean Six Sigma? Read more…
Quality has to accelerate its evolution to keep pace with business and technology.
I’m afraid our old, slow way of implementing Lean Six Sigma is going the way of the dinosaur.
Does Lean Six Sigma seem like an April Fool’s joke?
Why doesn’t it seem to work sometimes?
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