Last week, our grandson graduated from Colorado College and our granddaughter graduated from Rock Canyon High School.
Jake’s graduating class of 500 went single file to the podium to receive their diploma.
Rachel’s graduating class of 500 came from four directions simultaneously. Four name callers, four people handing out diplomas.
Which one do you think went faster?
Do you know people who only dabble in Lean Six Sigma? They get in, get certified and get out?
You can use the tools of quality everywhere in your life and work for the rest of your life.
Why stop?
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Continue Reading "Is Cognitive Dissonance Stopping Your Six Sigma Projects?"
Maybe on one level or another, but we’re both competing with the 1,000 pound gorilla in the room. You probably know who it is, but here’s my take on it.
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Are we in the quality community letting our past dictate our future? Is our bias stopping us from seeing the possibilities?
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Continue Reading "Confirmation Bias In Lean Six Sigma Implementation"
I’m here at ASQ World in Seattle, 2018. As usual, I went through the team presentations to look for quality tool usage. The results are dismal. Mainly line and pie charts.
To paraphrase Steve Jobs, watching people do Six Sigma projects with plain line, bar and pie charts is like watching a man kick a whale across the beach with his bare feet.
Get QI Macros and start using the tools of Quality. Join my Quality Improvement Movement.
In Win Bigly, Scott Adams describes confirmation bias as the human tendency to irrationally believe new information that supports your existing world view even when it doesn’t. Leaders, managers and team members all think they know the solution to a given problem, even when they don’t. Here’s how confirmation bias can screw up your improvement project.
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I’ve noticed a disturbing trend. Customers call us wanting to know all of the background about the hows, whys and formulas of a chart. I think they are afraid someone will challenge or ridicule their analysis. Here’s what I think.
The editor of Harvard Business Review says that “corporate survival today requires the capacity for rapid change.” Isn’t it time to embrace an Agile approach to Lean Six Sigma to “speed its evolution and better serve customers’ needs?”
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A typical company suffers from 33% waste and rework.
Eliminate the waste and rework with Lean Six Sigma and it will be great for the Earth.
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