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Building Rapport with Improvement Teams – Step 3

A district level manager was hopping mad about something. I decided to see if I could use pacing and leading to calm her down and get back to solving the problem to meet her needs.

 

 

Register for the upcoming FREE QI Macros Live Webinar, happening Thursday, September 13th, 2018 at 1:00 p.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When:  Thursday, September 13th at 1:00 p.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

This entry was posted by Jay Arthur in healthcare, Improvement Insights, Lean, Manufacturing, QI Macros, Service, Six Sigma and tagged , , . Bookmark the permalink. Follow comments with the RSS feed for this post.