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Blog » Building Rapport with Improvement Teams – Step 2
My boss sent me to talk to a cranky manager about a software project he wanted to do. Here’s how I used non-verbal rapport to connect with him in 30-60 seconds.
This entry was posted by Jay Arthur in healthcare, Improvement Insights, Lean, Manufacturing, QI Macros, Service, Six Sigma and tagged Improvement Teams, QI Macros, Rapport. Bookmark the permalink. Follow comments with the RSS feed for this post.
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