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Building Rapport with Improvement Teams – Step 1

I was tasked with training the leadership team of U S West, the president and his vice presidents. Here’s how I started to build rapport with the leadership team and every team afterwards.

 

 

This entry was posted by Jay Arthur in healthcare, Improvement Insights, Lean, Manufacturing, Service, Six Sigma and tagged , , . Bookmark the permalink. Follow comments with the RSS feed for this post.