Excellence Imperative
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Excellence Imperative

20th Century quality was about manufacturing. (Old school)

21st Century quality is about services. (New school)

What we need now is a fresh approach to Lean Six Sigma for the 21st Century. I call it Agile Process Innovation.

Download my free Agile Process Innovation ebook from https://www.qimacros.com/pdf/Agile-Lean-Six-Sigma.pdf.

 

This entry was posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma and tagged , , , . Bookmark the permalink. Follow comments with the RSS feed for this post.