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Posts tagged "quality"

*Latest webinar: 5/14/20 QI Macros Webinar

Almost 120 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



 

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Excel, QI Macros, Webinar.

Agile Lean Healthcare Now

Coronavirus means that we can’t wait weeks for training and months for improvements. Healthcare has to embrace Agile Lean Six Sigma to handle an infection that could overwhelm existing care facilities. (Hint: This has nothing to do with doctors and nurses, but everything to do with the patient.) Here’s how to do it:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software]. You know, I think we’re at this place in time where we can no longer wait two to four weeks for training and four to six to twelve months for projects to get done.

Posted by Jay Arthur in Agile Lean Six Sigma, healthcare, Jay Arthur Blog, Lean, Six Sigma.

Not Everyone Likes Quality Improvement

There are a number of fears that make people hesitant to share data and or let you make improvements. Here’s why.



 

“Not everybody is in love with this whole idea of improvement. There are people who, when you come to them and say, “I need your data about such-and-such,” they don’t want you looking at their data because they don’t want to look stupid. If they’re the manager of that organization and they’ve had all this data and they can’t find what I call the “invisible low-hanging fruit,” they think that they’re stupid or something. No, they just don’t know how to analyze the data.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Where are the Quality Tools at ASQ WCQI?

Having reviewed the quality tool usage in posters at ASQ WCQI, I have to ask: Where are the Quality Tools?



“Hi, this is Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software].

“I was at the ASQ World conference and I looked at the team posters – you know, the improvement posters that were located in the exhibit hall. Surprisingly, out of all of all these little posters that were out there were there only two control charts, there were about five fishbone [diagrams], maybe one Pareto chart, but most the rest of it was line and bar charts.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros.

The Headwinds of History in Quality

Do you ever feel like you’re fighting the headwinds of history when it comes to quality? I sure do. Here’s why.

Posted by Jay Arthur in Improvement Insights.

Trends Facing Lean Six Sigma

Still practicing last century quality improvement? The economy has changed. Current trends demand an Agile approach to Six Sigma. Isn’t it time to embrace 21st Century Quality?

Learn Agile Process Innovation – 21st Century Quality Improvement

https://www.qimacros.com/pdf/Agile-Process-Innovation.pdf

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Excellence Imperative

20th Century quality was about manufacturing. (Old school)

21st Century quality is about services. (New school)

What we need now is a fresh approach to Lean Six Sigma for the 21st Century. I call it Agile Process Innovation.

Download my free Agile Process Innovation ebook from https://www.qimacros.com/pdf/Agile-Lean-Six-Sigma.pdf.

 

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma.

The Quality Hero’s Journey

Most movies follow a standard arc of discovery and transformation.

The Quality Hero’s Journey follows a similar arc. Here’s how:

Just for fun, watch Kurt Vonnegut’s presentation of the Hero’s Journey.

 

Join my Agile Quality Improvement Movement. Sign up to receive Weekly Agile Six Sigma emails right in your inbox! Click HERE to subscribe.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Six Sigma.

Pig Cartoon – Standard Work

At ASQ World, Craig Plain gave a fun presentation on Cartoons for Quality.

One of the exercises used a standard work procedure for drawing a pig. Try it yourself

Standard Work Procedure Pig Cartoon Instructions

Here’s mine:

While I’m not normally fond of using games for training, I thought it was interesting how none of us drew exactly the same pig.

Posted by Jay Arthur in Lean, Six Sigma.

Insights from ASQ Phoenix – 2018

Here are my takeaways from the ASQ conference in Phoenix.

 

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Manufacturing, Six Sigma.