Quality Tagged Improvement Insights

Improvement Insights Blog

Posts tagged "Quality"

Singapore’s K-12 Education for Quality

Singapore is teaching children from grade school through high school quality improvement techniques and how to use control charts, Pareto charts, histograms and fishbone diagrams. Here’s what that means for quality:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“This last week I was out in Anaheim for the American Society For Quality’s ASQ World Conference On Quality Improvement. We were exhibiting the QI Macros at the booth, and one guy came by and he was from Singapore. We got to talking and we found out that – guess what?

Posted by Jay Arthur in Improvement Insights.

6/7/22 QI Macros webinar

Over 35 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

5/10/22 QI Macros webinar

Over 65 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

4/12/22 QI Macros webinar

Over 75 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

3/8/22 QI Macros webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

Unfortunately, we had some technical difficulties that resulted in this particular webinar not being properly recorded.

Since we aren’t able to post the recording of March’s webinar, we instead offer a webinar below that was recorded in February:



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

2/8/22 QI Macros Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Surprising My First Employee

Some people think working long hours and putting in a lot of overtime is the red badge of courage. They are wrong. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“When I first hired my first employee Adrienne she’d been working for Arthur Andersen, which was a big accounting firm, and she was used to working long hours like that was the “red badge of courage.” She said, “If you need me to work nights or weekends, I can do whatever that is. I can do whatever it takes.”

Posted by Jay Arthur in Improvement Insights, Lean.

1/11/22 QI Macros Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees. Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Unemployment Rate Lessons for Six Sigma

The nightly news reports unemployment statistics, not employment statistics. There’s a lesson here for Six Sigma.



“Have you ever noticed that when the nightly news comes on they always report unemployment rates, not employment rates? “The unemployment rate is five or six percent,” they don’t say “94 or 95 percent of America is employed.” No, they focus on the problem: the problem is the unemployment rate.

“Well, this holds true also in all things Quality related. Once when I was first being trained they said, “Once you get above 80 percent compliance, what you want to do is focus on the 20 percent non-compliance,” so you want to focus on the defects, the mistakes, the errors, the waste, the rework.

Posted by Jay Arthur in Improvement Insights, Six Sigma.

12/7/21 QI Macros Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.