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John, a senior executive with a large lumber company, went to Japan with 30 other leaders for 30 days. Everywhere they went, in every corner of the company, they found one quality tool over and over again.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“I started telling you a little bit about my new friend John who worked for the big lumber company and went on that trip to Japan. He said, “Everywhere I went, Pareto charts, Pareto charts, Pareto charts, Pareto charts, Pareto charts, Pareto charts, Pareto charts.”
Continue Reading "Pareto Charts Everywhere"
Posted by Jay Arthur in Improvement Insights.
How do you start a quality transformation? Maybe it’s in safety and housekeeping.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I was telling you about John (the executive from the lumber company), and when he was in Japan they noticed something interesting: Everything was spotless. Even the corners and the production line were spotless. It led him to this idea that a place to start with quality is with safety and housekeeping because it tells the employees that you care about them. It’s not a bottom line thing, it’s about them, right?
Continue Reading "Start with Safety and Housekeeping"
Posted by Jay Arthur in Improvement Insights.
Over 300 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "10/17/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
John, a senior executive who went to Japan said he felt like he got a PhD in leadership, but probably not the kind they teach at Harvard. Probably the Leadership Deming spoke of.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I’ve been telling you a little bit about my discussion with John, who was a senior executive at one of the large lumber companies, who went to Japan for 30 days. He said he felt like he got a PhD in leadership… a PhD in leadership.
“Now I think this is the leadership that Dr.
Continue Reading "A PhD in Leadership – Deming Style"
Posted by Jay Arthur in Improvement Insights.
John, a senior executive who went to Japan, told this story of using the “Weapon of Quality” to help out a cabinet making business:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“I’ve been telling you my story about John, who was a senior executive at a lumber and wood company. It was interesting to me just listening to him talk.
“Once he retired, he was just sitting around and one of his friends who ran a cabinet making business gave him a call and said, “Can you help me out?
Continue Reading "Cabinet Making Quality Story"
Posted by Jay Arthur in Improvement Insights.
John, a senior executive with a large lumber company, went to Japan with 30 other leaders for 30 days. They struggled to connect what they were seeing in Japanese manufacturing plants until one day toward the end of the trip. Here’s what happened:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“This summer my wife and I took a river cruise that we booked for 2021 (but of course, that didn’t happen). They had these community tables where you’d sit around for lunch. One day we’re sitting with another couple of couples and somehow we got on the subject of “What do you do?”
Continue Reading "When Did Your Light Switch Turn On?"
Posted by Jay Arthur in Improvement Insights.
Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "9/19/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
With almost every business I buy from, the level of apathy among the workers is astounding. Every once in a while, I have a great experience and I realize it doesn’t take much to provide a great customer experience.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].
“I don’t know about you, but it seems like a lot of places where I go to do business or buy something, everybody’s kind of grumpy. You know, they’re just not very interested in being able to help me. They’re slow. They’re error prone.
Continue Reading "Have We Become Mediocristan?"
Posted by Jay Arthur in Improvement Insights.
Over 150 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "8/15/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 250 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.
If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.
Continue Reading "7/18/23 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
