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Posts tagged "Quality"
Over 60 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "10/12/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Big Sigma wastes time and money. You can make a lot of progress in just two hours a week. Here’s how.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“One of the things that’s irritated me for a long time is the whole Six Sigma idea (I call it “big sigma”) where it’s like, “We have to do it wall-to-wall, floor-to-ceiling; everybody has to be on a Six Sigma project.”
“That’s wrong, okay? A very little portion of your business is broken – not the whole enchilada, right? So you can spend a lot of time trying to fix things out there in various places and never get to the few things that really are key to moving the business.
Continue Reading "The Two-hour Improvement Week to Maximize Results"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.
Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees. Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "9/14/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 75 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "8/10/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Did your quality instructors teach you to gather a team and brainstorm a problem to solve? That’s terribly bad advice. Use data to pinpoint the problem. Then, and only then do you know who should be on the root cause analysis.
I don’t know about you, but when I first got my quality training they said, “Get a team together and brainstorm a problem to solve and then go start trying to find the data, define the data, measure the data,” or something else. Now that’s the dumbest damn advice I ever got in quality training. I’ve looked at a lot of different training packages over the years and they still have all that same stupid stuff in there.
Continue Reading "Brainstorming is a Terrible Way to Start a Team"
Posted by Jay Arthur in Data Mining, Improvement Insights, QI Macros.
Over 80 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees. Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "7/13/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 80 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "6/8/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 65 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "4/13/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Sometimes the language of Six Sigma is off-putting. I have found one way to get people’s attention is to use plain English to describe their product or service.
“Your product or service suffers from three key problems: It’s either Lazy, Crappy or Whacky.
“Lazy: Your product takes long breaks, goes out to lunch, spends the night on the town, comes in in the morning a little bit hungover… it’s not your people, it’s your product. If you watch your product, your people are busy but your product is hanging out, taking its time, sitting around having a cup of coffee.
Continue Reading "Is Your Product or Service Lazy, Crappy or Whacky?"
Posted by Jay Arthur in Improvement Insights, Manufacturing, Service.
Over 125 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "3/9/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
