Excellence Imperative
20th Century quality was about manufacturing. (Old school)
21st Century quality is about services. (New school)
What we need now is a fresh approach to Lean Six Sigma for the 21st Century. I call it Agile Process Innovation.
Download my free Agile Process Innovation ebook from https://www.qimacros.com/pdf/Agile-Lean-Six-Sigma.pdf.
