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Companies always nag you to buy the extended warranty for everything from teapots to computers. Is it worth it? Not if you know the Weibull (bathtub) curve.
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I don’t know about you, but if you bought anything electronic, they always try and sell you a maintenance agreement on it, even if it’s a $27 electric teapot. Right? It’s like, WHAT?
“If you know anything about the Weibull curve, it’s called a bathtub curve.
Continue Reading "Weibull (Bathtub) Curve and Extended Warranty"
Posted by Jay Arthur in Improvement Insights.
Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "3/13/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "3/11/25 QI Macros webinar"
Posted by Jay Arthur in Jay Arthur Blog.
Too many people are using unsupported, home-grown tools to improve quality. Or using none at all. That’s a problem. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“In the old days, pharmacists used to grind up and mix chemicals by hand to make prescriptions, right? And graphic artists used to hand draw everything, right? And opticians used to grind lenses by hand to make glasses. So all those people… all those jobs are still needed, but they don’t do them the way they did 30, 40, 50, 60, 80, 100 years ago, right?
Continue Reading "Are You Using the Available Tools of Quality 2025?"
Posted by Jay Arthur in Improvement Insights.
Technology has given us the ability to automate tasks that used to be performed manually, and allows one person to perform the work of many. I saw an example of this on a recent trip.
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“You know, when I was growing up, the big band that came up were the Beatles, and they were also known as the Fab Four. And the Fab Four were kind of the structure of most bands, all right?
Continue Reading "The Fab Four and a One-Man Band"
Posted by Jay Arthur in Improvement Insights.
Minimum Viable Training (MVT) is a quick way to implement Six Sigma. Here’s why:
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I’m here at the beautiful Maui Kaanapali Villas on Kaanapali beach in Maui, and my friend and I are just kind of hanging out here.
“I had this fascinating thing happen: one of our users, Jiri, went out and got onto our website and did a mind map of all of the training that’s out there and I was kind of blown away by how much stuff is out there.
Continue Reading "Minimum Viable Training – MVT"
Posted by Jay Arthur in Improvement Insights.
Over 80 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "2/20/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Most companies start their Six Sigma implementation by training a few Green and Black Belts. That works some of the time, but it’s the wrong way to go. Start with Yellow Belts. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“You know, a lot of companies start up their [Quality Improvement program] and they go out and they train a Black Belt and a few Green Belts and try to get things going. Then like many companies, they discover that they’re not getting the results that they want.
Continue Reading "Would You Rather Have 100 Yellow Belts or 2-3 GBs or BBs?"
Posted by Jay Arthur in Improvement Insights.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "2/11/25 QI Macros webinar"
Posted by Jay Arthur in Jay Arthur Blog.
I’m lazy and that’s a good thing. It might be good for you too. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I want to tell you: I’m lazy. I don’t want to spend any more time doing anything that I have to, right? When we started up, [the standard was] week-long trainings for teams. I eventually boiled that big binder down into about a 16-page handout (which I now use) and train people in in a day or less and get results. I wanted to collapse the curve between learning and implementation of results so that people got that hit of “This is what we can do quickly.”
Continue Reading "I’m Lazy and That’s a Good Thing"
Posted by Jay Arthur in Improvement Insights.
