Six Sigma Tagged Improvement Insights

Improvement Insights Blog

Posts tagged "Six Sigma"

10/11/22 QI Macros webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



 

If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

5th Grade Vision Problems and Six Sigma

I didn’t know I couldn’t see that well until 5th grade. I didn’t know I couldn’t see how businesses worked until I learned three key tools.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I grew up in Tucson, Arizona and went to Peter E. Howell elementary, for those of you who might have gone there. I remember in classrooms from first grade on, they sorted us in alphabetical order. Well, my first [letter] is A, so I was always right in the front row. That continued all the way through second grade, third grade, fourth grade…

“And then in fifth grade they said, “No, you need to randomize how you see everybody,” so I ended up in the back of the classroom.

Posted by Jay Arthur in Improvement Insights.

9/13/22 QI Macros webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Policies are Barriers to Performance Success

Are old policies making your business sluggish and irritating customers?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Some years ago I worked with a credit union. They were having trouble because on Friday nights there were really long lines [with] everybody trying to cash their paychecks and everything else. They were struggling. They also had a problem because when they lost a teller it took them 80 days to get a new teller in.

“We started looking at the process for doing that [with a] little value stream map. The very first thing they did was they offered that job to the rest of the company.

Posted by Jay Arthur in Improvement Insights.

8/9/22 QI Macros webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Education Does Not Mean Production

Lots of people have been educated in Lean Six Sigma, but some can’t use the methods and tools to solve problems. Here’s why:



“You know, I worked at Bell Laboratories in the mid-70s, and I was the little representative from one of the Bell operating companies: U.S West. It was Mountain Bell at that time, I guess… That’s true!

“Anyway, I was out there and boy, I’ll tell you: we had people with master’s degrees and PhD degrees. One of the things that I discovered when I was there is that education does not mean production. Right? There were people that were very educated and were very good at school but couldn’t find a way to write a line of code that worked with all the with all the help in the world.

Posted by Jay Arthur in Improvement Insights.

RRTs vs Code Blues – What is Your Data Telling You?

Sometimes your data seems to be telling you something counterintuitive. Here’s a healthcare example using Rapid Response Teams (RRTs) and Code Blues. What is your data telling you?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“Last week I got a call from a customer and they said, “Here’s some data and we need your help a little bit.” (This is rare, okay, but they did ask for help.) So anyway, the issue is in a hospital when patients’ respiratory [numbers] and everything else drops to zero, that’s what they call a Code Blue, right?

Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma.

7/12/22 QI Macros webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Top Gun: Maverick and the OODA Loop

Top Gun: Maverick holds a powerful lesson and insight. Here’s how it applies to Lean Six Sigma:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“My wife and I recently went and saw “Top Gun: Maverick.” Maverick’s now this old “test pilot” kind of guy, but he’s called in to help train the best of the best for a special mission. These young hot shots think that he’s an old guy, right? He can’t possibly know anything. It’s kind of funny to watch: they get up and he’s trying to evaluate them and he says, “Let’s get up and we’ll do combat,” and they make a challenge.

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.

6/7/22 QI Macros webinar

Over 35 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.