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Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, August 12th, 2025 at 9:00 a.m. MDT.
Learn more about it in the video below, and register at THIS link.
What: FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.
When: Tuesday, August 12th, 2025 at 9:00 a.m. MDT.
Where: Join online from wherever you are.
How: Register for the webinar HERE.
Continue Reading "*Next Free QI Macros Live Webinar: Tuesday, August 12th, 2025"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.
Continue Reading "*Latest webinar: 7/10/25 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
What do you need to win 80% of the time? Here’s a surprising answer from analysis of top tennis pros.
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I get the… American Statistical Association’s magazine, and they had kind of an interesting article about tennis, of all things. It turns out that people like Federer and Nadal and Djokovic and everybody else win 80% of their matches, but they only win slightly more than half of the points they played. So Federer and Nadal and Djokovic, their win percentage were 54% of the points; Andy Murray: 53%; Pete Sampras: 54% and Andre Agassi: 53%.
Continue Reading "Business Lessons from Tennis Pros"
Posted by Jay Arthur in Improvement Insights.
All too often I hear people say: “It’s just human error.” No it’s not. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I was talking to somebody the other day, and we were talking about things in general, and they said, “Well, you know, it’s just human error.” And I said, no, stop. There’s no such thing as human error.
“Now, I know that’s a limiting sort of thought, but I believe that systems let people make mistakes.
Continue Reading "Human Error and System Design"
Posted by Jay Arthur in Improvement Insights.
Computer programming used to be done on hardware boards with wires. Now it’s much easier. Six Sigma used to be hard. Now it’s easy too. Here’s why:
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“When I was a kid, my dad was the manager of a company and they had to program their own computers. He had a hard board and you plugged wires in it to get it to do things like add, subtract, multiply, divide, calculate taxes on sales of stuff. It was old IBM 401 or so… I don’t know what it was, but you would then slide that into the computer, snap it in and then run your reports.
Continue Reading "Programming Used to Be Hard Wired"
Posted by Jay Arthur in Improvement Insights.
Technology has given us the ability to automate tasks that used to be performed manually, and allows one person to perform the work of many. I saw an example of this on a recent trip.
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“You know, when I was growing up, the big band that came up were the Beatles, and they were also known as the Fab Four. And the Fab Four were kind of the structure of most bands, all right?
Continue Reading "The Fab Four and a One-Man Band"
Posted by Jay Arthur in Improvement Insights.
Minimum Viable Training (MVT) is a quick way to implement Six Sigma. Here’s why:
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I’m here at the beautiful Maui Kaanapali Villas on Kaanapali beach in Maui, and my friend and I are just kind of hanging out here.
“I had this fascinating thing happen: one of our users, Jiri, went out and got onto our website and did a mind map of all of the training that’s out there and I was kind of blown away by how much stuff is out there.
Continue Reading "Minimum Viable Training – MVT"
Posted by Jay Arthur in Improvement Insights.
Over 80 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "2/20/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Most companies start their Six Sigma implementation by training a few Green and Black Belts. That works some of the time, but it’s the wrong way to go. Start with Yellow Belts. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“You know, a lot of companies start up their [Quality Improvement program] and they go out and they train a Black Belt and a few Green Belts and try to get things going. Then like many companies, they discover that they’re not getting the results that they want.
Continue Reading "Would You Rather Have 100 Yellow Belts or 2-3 GBs or BBs?"
Posted by Jay Arthur in Improvement Insights.
Struggling to get a good Cp and Cpk? It might be your data. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“We had a guy call in the other day and he was trying to determine the capability of his process. Unfortunately, he’d taken [measurements of] everything from his startup to his shutdown scrap and ran that as a capability study, and he wasn’t capable. I said, “Well, there you go…” But if you run a control chart of that, you can see the wiggly startup and the wiggly shutdown and then there’s this nice stable process in the middle.
Continue Reading "Capability Analysis Issues"
Posted by Jay Arthur in Improvement Insights.
