Six Sigma Tagged Improvement Insights

Improvement Insights Blog

Posts tagged "Six Sigma"

7/12/22 QI Macros webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Top Gun: Maverick and the OODA Loop

Top Gun: Maverick holds a powerful lesson and insight. Here’s how it applies to Lean Six Sigma:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“My wife and I recently went and saw “Top Gun: Maverick.” Maverick’s now this old “test pilot” kind of guy, but he’s called in to help train the best of the best for a special mission. These young hot shots think that he’s an old guy, right? He can’t possibly know anything. It’s kind of funny to watch: they get up and he’s trying to evaluate them and he says, “Let’s get up and we’ll do combat,” and they make a challenge.

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.

6/7/22 QI Macros webinar

Over 35 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Number One Soft Skill for Quality Improvement

At a recent ASQ Webinar on Agile Lean Six Sigma, someone asked what I thought the number one soft skill would be for quality improvement professionals. Here’s my answer:



“I was doing an Agile Lean Six Sigma workshop for one of the ASQ sections, and in the question and answer part somebody [asked], “What do you think is the number one soft ‘people skill’ that change management agents need?” I thought about it for a second; I thought, “Well, listening.” Listening. You have to learn how to listen to what your people are saying.

“I remember I went to the first hospital that I ever worked with, and they said, “We have a problem with nosocomial infections.”

Posted by Jay Arthur in Improvement Insights.

5/10/22 QI Macros webinar

Over 65 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

How to Ensure the Adoption of Countermeasures

Ever wondered why it’s so hard to propagate improvements from one group to the next? Here’s why and what to do about it:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I was recently at one of the IHI presentations at their conference and they mentioned… “How long does it take for medicine to adopt a new practice?” On average it’s 17 years… 17 years. Doesn’t that sound ridiculous? I think penicillin was 25 years, and some of the other things… but 17 years?

“They say, “Well, you know, we haven’t peer reviewed that, so we have to peer review it so we can confirm that your hypothesis is correct and that we can actually…” Right?

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.

4/12/22 QI Macros webinar

Over 75 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version. Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

The Myth of the One Right Answer

In school, they always made you search for the one right answer. In real life, things are rarely that simple. There are often many right answers. Here’s how to choose the best among those:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I don’t know about you, but in school – first grade all the way through college – it seemed like they were preaching that there was always one right answer to a question. You had to get that one right answer to be able to get a hundred percent on your test (unless it was an essay thing, and then that was a different thing).

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, QI Macros, Six Sigma.

3/8/22 QI Macros webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

Unfortunately, we had some technical difficulties that resulted in this particular webinar not being properly recorded.

Since we aren’t able to post the recording of March’s webinar, we instead offer a webinar below that was recorded in February:



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

2/8/22 QI Macros Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.