Quality Improvement

Improvement Insights Blog

Posts tagged "Quality Improvement"

Are You Using Your Data?

Companies have mountains of data. Are you using yours?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I want to ask you: Are you using the data that you have available, or is it dying in some database hidden in some corner of the information systems? There’s a lot of great information in there that could drive tremendous improvements, but nobody’s paying attention or they don’t have enough time to go look at it. Companies collect tsunamis of data, I mean mountains of data, truckloads of data… and then it just sits somewhere and does nothing.

Posted by Jay Arthur in Improvement Insights.

Where Will Quality Be In Five Years?

Where will quality be in five years given the growth of AI and other technologies? Here’s what I think:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“You know, with AI and everything else, you kind of have to ask yourself, “Where will Quality be in 5 years?” There was an article in the Harvard Business Review that said AI is going to be able to do what a Master Black Belt can do, only do it faster, better and cheaper… and that was in Harvard Business Review! You might have to ask yourself “Where are we going to be?”

Posted by Jay Arthur in Improvement Insights.

2/13/24 Healthcare Data Analytics Webinar

Over 120 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.

If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

Creating a Quality Culture

There’s a hard way and an easier way to create quality culture. Which one will you choose?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“You know, I think when we think about this, everybody wants to create a Quality Culture, right? And they think that you need to do certain things to make that happen. Guess what? I don’t think that’s true.

“One of the things we know is 70% of all change efforts fail, so even if you have the best of intentions, the most money, the best leadership commitment, 70% will fail.

Posted by Jay Arthur in Improvement Insights.

2/6/24 QI Macros webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

The Rise and Slide of Six Sigma

When companies start up Six Sigma programs, they are often gung ho and over commit. Here’s how to start and sustain Lean Six Sigma without as much effort and expense.



Download my free ebook Agile Process Innovation.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified,” QI Macros [software] and “Agile Process Innovation.”

“You know, I’ve been around Quality Improvement now for over 30 years. Because of the QI Macros, I see a pattern occur in a lot of companies: They get really excited, they’re going after Six Sigma and they buy a bunch of licenses.

Posted by Jay Arthur in Improvement Insights.

1/16/24 Healthcare Data Analytics Webinar

Over 150 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

If you’d like to see a short demo video to see how our software is used in healthcare organizations like yours, click this DEMO link.

If you’ve never used QI Macros and would like to try it out for free, you can sign up for a free 30 day trial at THIS link.

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

Stop Admiring the Problem

Are you admiring the problems in your company’s performance? Stop Admiring the Problem. Here’s how:



Download my free ebook Agile Process Innovation.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and “Agile Process Innovation.”

“I worked with a beverage company, and one of their teams had a room and they were all set up and they were all excited about what they were doing. When I got down to it, all they were doing each week was special cause intervention / correction. Right? It was just firefighting, right? Firefighting is not quality improvement, right?

Posted by Jay Arthur in Improvement Insights.

Become a Quality Evangelist

Deming and Juran spent decades evangelizing quality improvement. Isn’t it time we all did? Here’s how:



Download my free ebook Agile Process Innovation.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and “Agile Process Innovation” as well as QI Macros [software].

“You know, Deming and Juran spent decades trying to spread the word of Quality, right? It’s here and there and it’s in certain manufacturing industries and so on, but in general it’s not a common phrase, right? Shewhart charts were invented almost a hundred years ago. Why aren’t they in use everywhere?

Posted by Jay Arthur in Improvement Insights.

Embrace Simplexity

Yogi Berra is often quoted. When asked how he came up with these nuggets of wisdom, he replied: “I use simplexity.” What’s simplexity and how can we use it in quality improvement?



“Hi, I’m Jay Arthur, author of “Agile Process Innovation” as well as QI Macros [software].

“A friend of mine and I went to see the Yogi Berra movie and it was all about Yogi. He won like [10] World Series rings and… what a guy, right? But he was always known for ‘Yogi-isms,’ right? One of his Yogi-isms was: “If they don’t want to come out to the park, how are you going to stop them?”

Posted by Jay Arthur in Improvement Insights.