Improvement Insights Blog

Most Valuable Career Skills

This month’s issue of Money Magazine discusses the 21 Most Valuable Career Skills. At the top of the list, statistical analysis increasing pay by 6.1%. Right behind statistical analysis is Data Mining at 5.1%. It’s incredibly easy to learn these two skills using QI Macros and Six Sigma.

Also on the list, Customer Service Metrics (4.3%). I have found that the written comments in customer service systems can be easily analyzed using the QI Macros Word Count tool to identify the most common type of call or complaint. Then simple root cause analysis can reduce or eliminate those calls.

Business analysis (3.8%) is easy with QI Macros Control Chart Dashboards.

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Posted by Jay Arthur in Healthcare, Lean, Manufacturing, QI Macros, Service, Six Sigma.

Data Visualization and Exploration In Excel

You can use Excel’s data formatting, commenting and filtering tools to help visualize and clarify your data.

Highlighting: Select cells and click on Home-Fill Color to highlight cells:

Commenting: To add comments to any cell, click on Data-Insert Comment:

Subset: To select a subset of your data, click on Data-Filter and select the desired content:

Excel will simplify and streamline your data for ease of analysis:

Excel has many powerful data exploration and visualization tools. Play with them!

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Posted by Jay Arthur in Excel, Six Sigma.