Are you making one of the most common mistakes in Six Sigma? Are you forgetting the control phase?
If you do forget to implement a control plan and control charts to monitor and corrective actions, you might just as well have not wasted everyone’s time.
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Last week, our grandson graduated from Colorado College and our granddaughter graduated from Rock Canyon High School.
Jake’s graduating class of 500 went single file to the podium to receive their diploma.
Rachel’s graduating class of 500 came from four directions simultaneously. Four name callers, four people handing out diplomas.
Which one do you think went faster?
Do you know people who only dabble in Lean Six Sigma? They get in, get certified and get out?
You can use the tools of quality everywhere in your life and work for the rest of your life.
Why stop?
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Continue Reading "Is Cognitive Dissonance Stopping Your Six Sigma Projects?"
Maybe on one level or another, but we’re both competing with the 1,000 pound gorilla in the room. You probably know who it is, but here’s my take on it.
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Are we in the quality community letting our past dictate our future? Is our bias stopping us from seeing the possibilities?
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Continue Reading "Confirmation Bias In Lean Six Sigma Implementation"
At ASQ World, Craig Plain gave a fun presentation on Cartoons for Quality.
One of the exercises used a standard work procedure for drawing a pig. Try it yourself
Standard Work Procedure Pig Cartoon Instructions
Here’s mine:
While I’m not normally fond of using games for training, I thought it was interesting how none of us drew exactly the same pig.
ASQ World 2018, there were a lot of sessions about “Industry 4.0” and the transformation required by quality improvement professionals (Quality 4.0).
Wikipedia describes Industry 4.0 as: “the current trend of automation and data exchange in manufacturing technologies.”
If I can read the writing on the wall, this means that more manufacturing jobs will be automated out of existence, including quality improvement. In the next few years, AI will embody the quality improvement disciplines, and automate detection and autocorrection of performance problems. No human required.
But manufacturing is only 11% of U.S. employment. 80% is service industries. While quality in manufacturing is still important, the rise of service quality improvement is desperately needed in everything from healthcare to fast food.
Here’s a Pareto chart of case studies by country at ASQ World 2018. Notice any trends?
I’m here at ASQ World in Seattle, 2018. As usual, I went through the team presentations to look for quality tool usage. The results are dismal. Mainly line and pie charts.
To paraphrase Steve Jobs, watching people do Six Sigma projects with plain line, bar and pie charts is like watching a man kick a whale across the beach with his bare feet.
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