Herd Immunity to Defects, Rework, Waste and Lost Profits

Improvement Insights Blog

Herd Immunity to Defects

The pandemic has given us terms like “herd immunity.” Wouldn’t it be great if we could develop herd immunity to defects? Here’s how:

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“You know, with the pandemic they keep talking about wanting to achieve herd immunity: Herd immunity so that the virus has no place to go. Wouldn’t that be cool?

“But then I started thinking about “Wouldn’t it be great if we could develop herd immunity to defects, mistakes, errors, waste and rework?” What if everybody was immune to that? What if we had different…? We do have vaccines; I mean, we have procedures, methods, tools and everything else to help people achieve a totally “no rework, no waste, no nada” kind of environment. Wouldn’t that be cool?

“So that’s my Improvement Insight for this week. Let’s go out and develop herd immunity to defects, mistakes, errors, waste, rework, lost profit, patient harm… This is something we could do. Let’s go out and improve something this week.”