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Latest "Six Sigma" Posts
Traditional Lean Six Sigma Training takes weeks when it’s possible to train people and get results in one day. Here’s why it costs so much to train people using last century strategies:
“I want to talk to you about the economics of a Six Sigma class. All right, so as much as I hate pie charts, I’m going to use one to demonstrate this. Let’s say you have a classroom and let’s say you have 20 odd people or something go in there. Now, I can tell you in advance every class is filled with three types of people: Prisoners, Vacationers and Learners.
Continue Reading "The Cost of Lean Six Sigma Training"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, QI Macros, Six Sigma.
Are you skipping Six Sigma stones across the surface of your business or are you finding people who take to it like a duck to water. People who can dive beneath the surface to find the invisible low-hanging fruit?
“Have you ever skipped a rock across a lake? Maybe the first time you threw it out there it just went “sploosh.” Then you figured out that flatter rocks skip better, so you started throwing them out and they’d go “skip-skip-sploosh,” or maybe get three or four or five “skip-skips” and “sploosh.”
“Then a duck came flying in, put out its landing gear and just kind of eased into the water.
Continue Reading "Skipping Stones or Diving Beneath the Surface of Your Business?"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, QI Macros, Six Sigma.
Most companies measure success of Six Sigma using simple, easy to understand metrics. Are you using these measures of success?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software]. Today I want to talk to you about success metrics.
“Back in the late 60s I was in high school. I had a paper route and this was during the Vietnam War, and every day I would fold 120 papers and deliver them. The headlines always on the Tucson Daily Citizen was that we’d killed so many Viet Cong and so many Americans had died, so we had this body count metric every single day, Monday through Sunday.
Continue Reading "Six Sigma Success Metrics"
Posted by Jay Arthur in Improvement Insights, Six Sigma.
Humans, by nature, have a fear of looking bad (FOLB). And we have a fear of looking stupid (FOLS). These are slowing COVID-19 response and quality improvement. Here’s why:
Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“You’ve all probably all heard some of these acronyms that are running around like FOMO: Fear Of Missing Out. Well, I wanted to introduce you to a couple more that I’d like you to consider. FOLB: Fear Of Looking Bad.
“Now when I’ve gone out to work with companies in consulting roles, some of these managers think, “I’m supposed to be in charge of fixing everything.
Continue Reading "FOLB – Fear of Looking Bad"
Posted by Jay Arthur in Healthcare, Improvement Insights, Lean, Manufacturing, Six Sigma.
Control charts offer a promising way to analyze COVID-19 Data. Learn where to get the data, how to mine it and how to chart it in this video.
Continue Reading "Create a COVID-19 Control Chart Using QI Macros"
Posted by Jay Arthur in Ask Jay, Data Mining, QI Macros, Six Sigma.
Since 90% of deaths are among those over 60, perhaps the best countermeasure is to require those of us over 60 (me for example) to stay home. Most of us are retired anyway. Let others go back to work.
Approximately 51% of Colorado hospitalizations involve people 60-80+, 75% of people over 50. Another reason to ask seniors like myself to stay at home even as the economy reopens. This will help reduce the load on hospitals.
Continue Reading "Colorado Deaths by Age Group"
Posted by Jay Arthur in QI Macros, Six Sigma.
There are COVID-19 hot spots and cold spots. How do we keep the cold spots open and detect and quarantine warming spots? Maybe statistical process control can help.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“Back in the mid 1800s there was a cholera outbreak in London, and John Snow (not of Game of Thrones, but Dr. John Snow) said, “I think there’s a pattern here.” He went out and figured out that everybody who had cholera was getting water from the Broad Street pump. Back then, there was no indoor running water so you had to take your pail, go out to the pump and get your water for your home or your business or your restaurant.
Continue Reading "Cholera and COVID-19 Hot Spot Detection and Quarantine"
Posted by Jay Arthur in Improvement Insights, Six Sigma.
I started wondering, what would the COVID-19 pandemic look like as an improvement story. We have charts about cases and deaths. What might be the root causes and potential countermeasures? Here’s my draft Ishikawa-fishbone root cause analysis diagram and countermeasures. Root causes circled in red.
We screen for guns in luggage and knives on passengers, why not temperatures?
As of 4/12/20, NYC accounted for over a third of U.S. COVID-19 cases and almost 50% of deaths. It’s a hot zone. According to one employee, Denver General Hospital has not had a single COVID-19 patient. It’s a cold zone. What are the boundaries of the cold zone?
Continue Reading "COVID-19 Root Cause Analysis and Countermeasures"
Posted by Jay Arthur in Agile Lean Six Sigma, QI Macros, Six Sigma.
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“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“I don’t know about you, but right now, I’m staying home because of the directives around COVID-19. I know there’s a lot of people out there who have been displaced and are out of work, and now might be a good time to learn a new skill. I can tell you: being able to do some data analysis that results in problem solving is a skill that every, every, every business wants.
Continue Reading "Learn Data Analysis for Problem Solving"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Improvement Insights, Lean, Manufacturing, QI Macros, Service, Six Sigma.
These are uncertain times. What’s the best way (both psychologically and as a group) to get though this? By you continuing to do what you do, whether it’s writing, coding, or continuing to improve the quality of the processes around you.
(And just to be clear, when I say, “Go out and do what you do,” I don’t mean to literally “go out” if you don’t have to… it’s just an expression. Please continue to take whatever steps are necessary to keep yourself and the people around you safe.)
“Hi, I’m Jay Arthur, author “Lean Six Sigma for Hospitals” and the QI Macros [software].
Continue Reading "What do we do? Do what you do."
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
