Here’s how to build rapport with team members using their communication style: visual, auditory or kinesthetic.
Discover your communication style. Click here:
Continue Reading "Building Rapport with Improvement Teams – Step 4"
How can we use the same language as our team members to develop rapport and accelerate the team’s success?
Continue Reading "Building Rapport with Improvement Teams – Step 5"
Here’s how to handle the critic on your team. It’s simple:
Continue Reading "Building Rapport with an Improvement Team Critic – Step 6"
I go to many improvement conferences. Most of the improvement posters are long on text but short on quality tools.
If you’re going to submit an improvement story, use the tools of quality. Here’s how:
https://www.qimacros.com/pdf/How-To-Develop-A-Kick-Butt-Improvement-Poster.pdf
Continue Reading "How To Create a World-Class Quality Improvement Poster"
Back when I was a software systems analyst for the phone company, my boss asked me to get requirements from one of our users. He thought it would take months to get the report he wanted. I did it in one day by using the right tool for the job. Here’s how:
In 1931, George Beauchamp combined a guitar with a microphone to create the first electric guitar called the “Frying Pan.” Without it, we wouldn’t have rock-and-roll, country and blues. This is how transitions begin, with a prototype that catapults transition to a new way of doing things.
Isn’t it time to start doing the same thing with Lean Six Sigma? Not amplification, but acceleration?
HBR’s article on Agile At Scale predicts the future of business and Lean Six Sigma. Here’s what I learned:
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I’ve lived through Business Process Reengineering which often stumbled because it was impossible to take a complex system and “reengineer” it. The only method I’ve found that works consistently is Agile Process Innovation. Here’s how it works:
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DMAIC is similar to software’s Waterfall methodology that has been replaced by Agile.
We can do the same thing with DMAIC. Here’s how.
Join my Agile Quality Improvement Movement. Sign up to receive Weekly Agile Six Sigma emails right in your inbox! Click HERE to subscribe.
Most movies follow a standard arc of discovery and transformation.
The Quality Hero’s Journey follows a similar arc. Here’s how:
Just for fun, watch Kurt Vonnegut’s presentation of the Hero’s Journey.
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