Posts tagged "improvement"
Having reviewed the quality tool usage in posters at ASQ WCQI, I have to ask: Where are the Quality Tools?
“Hi, this is Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software].
“I was at the ASQ World conference and I looked at the team posters – you know, the improvement posters that were located in the exhibit hall. Surprisingly, out of all of all these little posters that were out there were there only two control charts, there were about five fishbone [diagrams], maybe one Pareto chart, but most the rest of it was line and bar charts.
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Everyone has limiting beliefs and they could be stopping your improvement projects. Here’s why and what to do about it.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software]. I want to talk to you about something that sounds a little bit out of the Six Sigma ballpark.
“One of the things I’ve noticed is people will develop limiting beliefs about what’s possible. They’ll say, “Well, I can’t fix that because…” or “I can’t do this because my boss won’t let me,” or “I can’t do this because management doesn’t understand control charts, performance charts,” …or whatever.
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At the 2019 ASQ Lean Six Sigma Conference in Phoenix, a number of Black Belts from major companies told me about the Elephant in the Room that they were afraid to discuss with management even though it was harming their Lean Six Sigma effort.
This isn’t the first time I’ve heard this story in companies ranging from manufacturing to healthcare.
Watch now to find out what it was.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software], and I want to talk to you about the elephant in the room: The thing that I think is actually impeding Six Sigma.
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Maybe you can’t get your CEO on board, but you don’t need top level commitment. You need to find the CEO of the problem!
Become the CQO (Chief Quality Officer) of your workplace: https://www.qimacros.com/pdf/Agile-Process-Innovation.pdf
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In too many companies, leaders and employees game the system by falsifying results to get the associated bonuses..
Most recently this involved the VA scandal on delays.
In 2008 it was Wall Street.
If you use Lean Six Sigma effectively, you can get the results without fakery.
And you don’t have to know every technique and tool in the Black Belt Body of Knowledge to do it.
You don’t even need to know Six Sigma, you just have to use Excel to diagnose problems with operational delays, defects and deviation. Click here to learn more.
Continue Reading "Gaming or Improving the System?"