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The Great Training Robbery

October 2016 HBR article, Why Leadership Training Fails-and What to Do About It, calls the $160 Billion spent on training in the U.S. the Great Training Robbery. The authors say:¬†“Learning doesn’t lead to better organizational performance, because people soon revert to their old ways of doing things.”

Unfortunately, this is true of most Six Sigma training courses. If you don’t apply what you’ve learned¬†immediately to reducing delay, defects and deviation, the learning is lost in 72 hours.

That’s why my Lean Six Sigma workshops focus on solving real problems using existing data. Once people connect the methods and tools to results, it’s hard to go backward.

Is your Lean Six Sigma training made to stick?

This entry was posted by Jay Arthur in healthcare, Lean, Manufacturing, Service, Six Sigma and tagged , . Bookmark the permalink. Follow comments with the RSS feed for this post.