Training Tagged Improvement Insights

Improvement Insights Blog

Posts tagged "Training"

The Myths of Quality

The Myths of Quality are holding you back. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals,” and QI Macros [software].

“I want to talk to you about what I think are the myths of quality. These are from last century, but they’re very pervasive.

“Number one: That you have to have leadership driving the thing so that it does what it does. I think this is false. This was created by consultants because they needed the leadership team to get involved to open up the pocketbooks to pay for everything. No, I believe that each one of us can be an informal leader and we can start making improvements right now.

Posted by Jay Arthur in Improvement Insights.

Lean Six Sigma Trainers are Picked on Price, not Total Value

Most Lean Six Sigma trainers do not include quality improvement software in their pricing, because it would make it hard to compete with other trainers. Purchasing is buying on price, not total value. Without tools like QI Macros, the training is wasted. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Last week I was out at the American Society for Quality conference in Philadelphia. We had a number of trainers and consultants who stopped by, and they were asking us about QI Macros because Minitab changed their pricing to be an annual subscription of like $1800 bucks, but you can buy QI Macros for $350 and you don’t have to keep renewing it every year.

Posted by Jay Arthur in Improvement Insights, QI Macros.

Run from Run Charts to Control Charts

Consultants spend a lot of time teaching people how to create run charts. This assumes you’re starting up a new measurement from scratch. Not true. There’s more than enough data laying around to use with control charts which tell you so much more about performance. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“When I attend some of these meetings, people spend a lot of time trying to teach run charts. “Well, when you have fewer than 15 data points, use a run chart.” Well, I want to suggest to you if you don’t have 15 data points, go find some data that does, all right?

Posted by Jay Arthur in Improvement Insights, Six Sigma.

Trying to Save Money on Software Can Kill Your Six Sigma Results

Consultants and trainers keep trying to save money on Six Sigma software while charging a small fortune for training. Without tools to to the job, all of this training is wasted and improvement projects will fail to sustain results. Are you trying to save a few dollars on software or maximize the results from Six Sigma?

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I’ve been eternally frustrated over the last 20-something years because Six Sigma trainers and [others] will go out and train companies, spend weeks training people in a company, but then not give them the software to do the job.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, QI Macros, Six Sigma.

Time, Money, People and Training Are Bad Countermeasures

More time, money, people and training are poor, unsustainable countermeasures. Improvements should save money, time and people. Good countermeasures require more creativity.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I recently mentioned a tool called TRIZ for doing analysis and coming up with countermeasures. One of the things I keep seeing is people think, “Well, if I only had more time or more money or more people or if we did a better job of training we’d fix all this stuff.” That’s dumb, okay? TRIZ suggests that you’re not being very creative.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean.

ASQ Lean Enterprise Division 3/10/21 Web Meeting

Jay Arthur was the featured speaker for the 3/10/21 ASQ Lean Enterprise Division Web Meeting. His topic was “Turning Data Into Dollars with Microsoft Excel – Big Profits from Small Data.” You may view the recorded video of Jay’s webinar below:

If you’re interested in learning more about QI Macros for Excel (the software Jay wrote and developed), click HERE and view the demo video in the yellow box. You may also sign up for a free 30 day trial of the software by filling out the form on that page next to the video, or by signing up at THIS link.

Posted by Jay Arthur in Agile Lean Six Sigma, Excel, Manufacturing, Webinar.

ASQ Is Missing Out on a Huge Market for Quality

ASQ Membership is mainly manufacturing which is only 13% of US employment. How can we start helping the underserved?

Download my “Agile Process Innovation” E-Book


“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I was looking at one of ASQ’s media kit things and I was kind of surprised (but not really) when I looked at it and noticed that about 80 percent of the membership is manufacturing but only 13 percent was healthcare or other service-related things.

“The funny thing about that is that’s not how America is employed, right? 80% of America works in service industries and only 13 percent work in manufacturing.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Manufacturing, Six Sigma.

The Cost of Lean Six Sigma Training

Traditional Lean Six Sigma Training takes weeks when it’s possible to train people and get results in one day. Here’s why it costs so much to train people using last century strategies:

“I want to talk to you about the economics of a Six Sigma class.  All right, so as much as I hate pie charts, I’m going to use one to demonstrate this.  Let’s say you have a classroom and let’s say you have 20 odd people or something go in there.  Now, I can tell you in advance every class is filled with three types of people:  Prisoners, Vacationers and Learners. 

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, QI Macros, Six Sigma.

Skipping Stones or Diving Beneath the Surface of Your Business?

Are you skipping Six Sigma stones across the surface of your business or are you finding people who take to it like a duck to water. People who can dive beneath the surface to find the invisible low-hanging fruit?

“Have you ever skipped a rock across a lake? Maybe the first time you threw it out there it just went “sploosh.” Then you figured out that flatter rocks skip better, so you started throwing them out and they’d go “skip-skip-sploosh,” or maybe get three or four or five “skip-skips” and “sploosh.”

“Then a duck came flying in, put out its landing gear and just kind of eased into the water.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, QI Macros, Six Sigma.

6/9/20 QI Macros Webinar

Over 140 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)

  If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.