Last week, our grandson graduated from Colorado College and our granddaughter graduated from Rock Canyon High School.
Jake’s graduating class of 500 went single file to the podium to receive their diploma.
Rachel’s graduating class of 500 came from four directions simultaneously. Four name callers, four people handing out diplomas.
Which one do you think went faster?
ASQ World 2018, there were a lot of sessions about “Industry 4.0” and the transformation required by quality improvement professionals (Quality 4.0).
Wikipedia describes Industry 4.0 as: “the current trend of automation and data exchange in manufacturing technologies.”
If I can read the writing on the wall, this means that more manufacturing jobs will be automated out of existence, including quality improvement. In the next few years, AI will embody the quality improvement disciplines, and automate detection and autocorrection of performance problems. No human required.
But manufacturing is only 11% of U.S. employment. 80% is service industries. While quality in manufacturing is still important, the rise of service quality improvement is desperately needed in everything from healthcare to fast food.
Here’s a Pareto chart of case studies by country at ASQ World 2018. Notice any trends?
At ASQ LSS Conference in Phoenix, I heard an interesting presentation on digital transformation. Ben Lavoie of Anheuser-Busch asked:
How can LSS Stay relevant in a Digitally Transformed world that thrives on real-time changes?
Bad news: Need for real-time will disrupt DMAIC – leadership teams have no patience for delayed analysis and decision making
Good news: Still need people
Great news: Digital tools need LSS to solve the right problems
I think this speaks to the need for Agile Lean Six Sigma.
Ben also mentioned DevOps, how companies are integrating IT with operations in a continuous feedback loop:
I think if we substitute PDCA for the left loop and link it to operations feedback, we can get the same real-time results with Six Sigma.
At the ASQ Conference in Phoenix, and got some wonderful comments from one of the attendees who uses QI Macros:
The Joint Commission Journal on Quality and Patient Safety (Feb 2018) has an article entitled “Temporal Trends in Fall Rates with the Implementation of a Multifaceted Fall Prevention Program.” Ouch!
I believe the story could have been told easily with quality improvement tools, so here’s how I’d go about it. First, there are a number of tables (i.e., spreadsheets of performance data) like the one below.
The first year, 2003, had only 200 falls because they started measuring in July. The first full year of measurement was 2004.
It would be easy to turn these into control charts, but the authors chose a boxplot with a trend line of predicted falls.
If you’ve used QI Macros for any length of time, you’ve undoubtedly run across something you had questions about. Let us clue you in to a secret weapon: The QI Macros search box.
Located on the top right corner of every page of the QI Macros website, this can come in handy if you’ve got questions
Continue Reading "Your Friend, The QI Macros Website Search Box…"
“Our evolutionary instincts sometimes lead us to see patterns when there are none there. People have been doing this all the time – finding patterns in random noise.” – Tomaso Poggio
People just need a way to separate the Signal from the Noise.
Here are some insights from the book by Nate Silver.
As John Johnson and Mike Gluck point out in their book, EVERYDATA, ice cream consumption and murder rates both go up in the summer, but that does not mean that eating ice cream causes murder. Rising summer temperatures seem to be involved.
They also provide a link to Tyler Vigen’s website, Spurious Correlations.
Does U.S. spending on space, science and technology cause suicides? No, but they are correlated at a 99.79%. These and other crazy correlations are available.
So don’t confuse correlation with causation.
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