Improvement Insights – Page 2 – Lean Six Sigma Moneybelt

Improvement Insights Blog

Latest "Improvement Insights" Posts

Don’t Bend the Data

Ever noticed that some people would rather bend the data than fix the process? That’s a bad idea. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I was out at the Institute for Healthcare Improvement conference and I was talking to somebody, and they mentioned that over in Britain they had certain requirements for how you perform in hospitals. One of the hospitals decided to bend the data to match what the NIH wanted. Those managers ended up going to jail.

“Have you ever noticed that some people want to bend the data to look good, not use the data to improve so that everybody looks good?

Posted by Jay Arthur in Improvement Insights.

Eliminate the Failure Points of Quality Improvement

Ever noticed that some people struggle to learn Quality Improvement and Lean Six Sigma Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I talked about Tim Ferriss’ approach to simplifying things. He also points out that in many situations when people are coming on board there are certain failure points: where do they fail? His cooking book is about having too complicated a recipe, or too many things that had to get done at the same time. So how do we make it up so that they don’t have that problem? How do we eliminate the failure points?

Posted by Jay Arthur in Improvement Insights.

Do as Little as Needed, Not as Much as Possible

Too many teams try to use every tool in the Six Sigma toolkit. It’s counterproductive. Here’s why:



“I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“For a number of years, I’ve been a fan of Tim Ferriss, the author of “The Four Hour Workweek.” In “The 4-Hour Chef,” he spends a whole chapter talking about how he takes a process, breaks it all down and makes it simple and easy to learn. One of the things that I found in there (and I’ll just read this, because it makes it a little easier for me), he says, “Do as little as needed, not as much as possible.”

Posted by Jay Arthur in Improvement Insights.

The Myths of Quality

The Myths of Quality are holding you back. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals,” and QI Macros [software].

“I want to talk to you about what I think are the myths of quality. These are from last century, but they’re very pervasive.

“Number one: That you have to have leadership driving the thing so that it does what it does. I think this is false. This was created by consultants because they needed the leadership team to get involved to open up the pocketbooks to pay for everything. No, I believe that each one of us can be an informal leader and we can start making improvements right now.

Posted by Jay Arthur in Improvement Insights.

Are You Using Your Data?

Companies have mountains of data. Are you using yours?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I want to ask you: Are you using the data that you have available, or is it dying in some database hidden in some corner of the information systems? There’s a lot of great information in there that could drive tremendous improvements, but nobody’s paying attention or they don’t have enough time to go look at it. Companies collect tsunamis of data, I mean mountains of data, truckloads of data… and then it just sits somewhere and does nothing.

Posted by Jay Arthur in Improvement Insights.

Evidence-Based Practice

Healthcare has begun to focus on evidence-based practice (EBP) using the tools of quality. Here’s where we are and what can be done to accelerate healthcare quality.



 

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals,” and QI Macros [software].

“I was out at the Magnet conference, it’s a big conference for nurses in healthcare. This is the Johns Hopkins Guide for Evidence Based Practice or EBP. Now if you get into this book a little bit, the first part is doing a literature search to find out what everybody else has done; I think we call that benchmarking.

Posted by Jay Arthur in Improvement Insights.

Where Will Quality Be In Five Years?

Where will quality be in five years given the growth of AI and other technologies? Here’s what I think:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“You know, with AI and everything else, you kind of have to ask yourself, “Where will Quality be in 5 years?” There was an article in the Harvard Business Review that said AI is going to be able to do what a Master Black Belt can do, only do it faster, better and cheaper… and that was in Harvard Business Review! You might have to ask yourself “Where are we going to be?”

Posted by Jay Arthur in Improvement Insights.

Creating a Quality Culture

There’s a hard way and an easier way to create quality culture. Which one will you choose?



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“You know, I think when we think about this, everybody wants to create a Quality Culture, right? And they think that you need to do certain things to make that happen. Guess what? I don’t think that’s true.

“One of the things we know is 70% of all change efforts fail, so even if you have the best of intentions, the most money, the best leadership commitment, 70% will fail.

Posted by Jay Arthur in Improvement Insights.

Lean Six Sigma Used to be Hard

Lean Six Sigma used to be hard. It’s not anymore. Here’s why:



Download my free ebook Agile Process Innovation.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals,” QI Macros [software] and “Agile Process Innovation.”

“One of the things when I was growing up in my in my household (this was in the 50s and 60s, you have to understand) we had one phone. It was a rotary dial phone. It was one of those old heavy ones. It wasn’t even plastic; I think it was bakelite or something. There was an extension cord and so I would pull it into my room so I could talk to my girlfriend in high school, right?

Posted by Jay Arthur in Improvement Insights.

The Rise and Slide of Six Sigma

When companies start up Six Sigma programs, they are often gung ho and over commit. Here’s how to start and sustain Lean Six Sigma without as much effort and expense.



Download my free ebook Agile Process Innovation.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified,” QI Macros [software] and “Agile Process Innovation.”

“You know, I’ve been around Quality Improvement now for over 30 years. Because of the QI Macros, I see a pattern occur in a lot of companies: They get really excited, they’re going after Six Sigma and they buy a bunch of licenses.

Posted by Jay Arthur in Improvement Insights.