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Posts tagged "Quality"
Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "2/8/22 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Some people think working long hours and putting in a lot of overtime is the red badge of courage. They are wrong. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“When I first hired my first employee Adrienne she’d been working for Arthur Andersen, which was a big accounting firm, and she was used to working long hours like that was the “red badge of courage.” She said, “If you need me to work nights or weekends, I can do whatever that is. I can do whatever it takes.”
Continue Reading "Surprising My First Employee"
Posted by Jay Arthur in Improvement Insights, Lean.
Over 70 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees. Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "1/11/22 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
The nightly news reports unemployment statistics, not employment statistics. There’s a lesson here for Six Sigma.
“Have you ever noticed that when the nightly news comes on they always report unemployment rates, not employment rates? “The unemployment rate is five or six percent,” they don’t say “94 or 95 percent of America is employed.” No, they focus on the problem: the problem is the unemployment rate.
“Well, this holds true also in all things Quality related. Once when I was first being trained they said, “Once you get above 80 percent compliance, what you want to do is focus on the 20 percent non-compliance,” so you want to focus on the defects, the mistakes, the errors, the waste, the rework.
Continue Reading "Unemployment Rate Lessons for Six Sigma"
Posted by Jay Arthur in Improvement Insights, Six Sigma.
Over 100 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "12/7/21 QI Macros Webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 60 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "10/12/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Big Sigma wastes time and money. You can make a lot of progress in just two hours a week. Here’s how.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“One of the things that’s irritated me for a long time is the whole Six Sigma idea (I call it “big sigma”) where it’s like, “We have to do it wall-to-wall, floor-to-ceiling; everybody has to be on a Six Sigma project.”
“That’s wrong, okay? A very little portion of your business is broken – not the whole enchilada, right? So you can spend a lot of time trying to fix things out there in various places and never get to the few things that really are key to moving the business.
Continue Reading "The Two-hour Improvement Week to Maximize Results"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.
Over 40 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees. Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "9/14/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Over 75 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
Continue Reading "8/10/21 QI Macros webinar"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
Did your quality instructors teach you to gather a team and brainstorm a problem to solve? That’s terribly bad advice. Use data to pinpoint the problem. Then, and only then do you know who should be on the root cause analysis.
I don’t know about you, but when I first got my quality training they said, “Get a team together and brainstorm a problem to solve and then go start trying to find the data, define the data, measure the data,” or something else. Now that’s the dumbest damn advice I ever got in quality training. I’ve looked at a lot of different training packages over the years and they still have all that same stupid stuff in there.
Continue Reading "Brainstorming is a Terrible Way to Start a Team"
Posted by Jay Arthur in Data Mining, Improvement Insights, QI Macros.
