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Posts tagged "QI Macros"
Over 400 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "7/15/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
After a hundred years, people still aren’t using control charts. Here’s why:
Download my free eBook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Control charts just turned a hundred years old, but if you look at the adoption rate for control charts it’s been pretty flat. You see it mainly in manufacturing, you don’t see it much in healthcare.
“We attend two big healthcare quality conferences: At the Magnet conference, out of hundreds of posters, 89% use line and bar charts (which I consider to be last-century technology).
Continue Reading "Why Aren’t People Using Control Charts? A Root Cause Analysis"
Posted by Jay Arthur in Improvement Insights.
Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, August 11th, 2026 at 9:00 a.m. MDT.
Learn how to automate Lean Six Sigma and Quality Improvement. Learn more in the video below, and register at THIS link.
What: FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.
When: Tuesday, August 11th, 2026 at 9:00 a.m. MDT.
Where: Join online from wherever you are.
How: Register for the webinar HERE.
Continue Reading "*Next Free QI Macros Live Webinar: Tuesday, August 11th, 2026"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
What do you need to win 80% of the time? Here’s a surprising answer from analysis of top tennis pros.
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I get the… American Statistical Association’s magazine, and they had kind of an interesting article about tennis, of all things. It turns out that people like Federer and Nadal and Djokovic and everybody else win 80% of their matches, but they only win slightly more than half of the points they played. So Federer and Nadal and Djokovic, their win percentage were 54% of the points; Andy Murray: 53%; Pete Sampras: 54% and Andre Agassi: 53%.
Continue Reading "Business Lessons from Tennis Pros"
Posted by Jay Arthur in Improvement Insights.
Tuesday, August 18th, 2026
Here’s what I’ve learned from 25 years of working with healthcare–three key charts will help diagnose mistakes and errors, waste and rework in healthcare. Just as there is no one-size-fits-all treatment for each patient’s illness, there is no one-size-fits-all treatment for the issues that each hospital faces. Diagnosis and treatment must be done hospital-by-hospital, and the most effective diagnoses are made by first running tests and trusting what the data is telling you. Once you understand the 4-50 rule and its implications, you’ll see how easy this process will be.
Join me, Jay Arthur, author of Lean Six Sigma for Hospitals, to learn how to use healthcare data to save time, save money, and (most importantly) save lives.
Continue Reading "*Next Free Healthcare Data Analytics Live Webinar:"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "6/26/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
The U.S. has a shortage of 500,000 nurses. It also has a shortage of Quality Improvement experts. Here’s what to do about it.
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“My friend LeAnn Thiemann wrote the book “Chicken Soup for the Nurse’s Soul,” and she has a whole platform which she’s been working on for a long time, because we’re short about a half a million nurses in the United States of America… a half a million.
Continue Reading "Nursing Shortage and Quality Improvement"
Posted by Jay Arthur in Improvement Insights.
Heat Maps cause wild goose chases which lead to poor decisions and bad outcomes. Control Charts are the antidote. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” “Agile Process Innovation”and QI Macros [software].
“I still find that people out there are still trying to use heat maps to notice when things are shifting. Heat maps are like a snapshot of any given space-time, monthly, weekly, whatever it is, of what may be out of whack or in whack compared to certain goals somebody set somewhere.
Continue Reading "Control Charts vs Heat Maps"
Posted by Jay Arthur in Improvement Insights.
Most people are still using line and bar charts to measure performance. Line and bar charts, especially ones with trendlines harm your customers and your company. They harm patients and hospitals. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Are line and bar charts harming your company, your hospital, your whatever (your country, even)? Line charts are really good for tracking overall trends like reduction in infant mortality, increase in world literacy rates, but [they’re] not very good for detecting what’s going on in your company.
Continue Reading "Are Line and Bar Charts Harming Your Customers and Company?"
Posted by Jay Arthur in Improvement Insights.
All too often I hear people say: “It’s just human error.” No it’s not. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I was talking to somebody the other day, and we were talking about things in general, and they said, “Well, you know, it’s just human error.” And I said, no, stop. There’s no such thing as human error.
“Now, I know that’s a limiting sort of thought, but I believe that systems let people make mistakes.
Continue Reading "Human Error and System Design"
Posted by Jay Arthur in Improvement Insights.
