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Feel like you’re working in a Soul-Sucking Job? Here’s what to do about it:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“My wife and I were talking, and a lot of people talk about how they don’t want to work in a soul-sucking job… a soul-sucking job. And I will tell you, the only soul-sucking jobs I ever had were working for a manager that I just couldn’t get along with, or I was being forced to do something, that was contrary to serving the customer I was supposed to be serving.
Continue Reading "The Antidote to a Soul-Sucking Job"
Posted by Jay Arthur in Improvement Insights.
Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "8/19/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Tuesday, September 15th, 2026
Here’s what I’ve learned from 25 years of working with healthcare–three key charts will help diagnose mistakes and errors, waste and rework in healthcare. Just as there is no one-size-fits-all treatment for each patient’s illness, there is no one-size-fits-all treatment for the issues that each hospital faces. Diagnosis and treatment must be done hospital-by-hospital, and the most effective diagnoses are made by first running tests and trusting what the data is telling you. Once you understand the 4-50 rule and its implications, you’ll see how easy this process will be.
Join me, Jay Arthur, author of Lean Six Sigma for Hospitals, to learn how to use healthcare data to save time, save money, and (most importantly) save lives.
Continue Reading "*Next Free Healthcare Data Analytics Live Webinar:"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
Ever used a microwave? Easy, isn’t it? Six Sigma should work the same way. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I grew up in the 50s and 60s, and if my mom wanted to reheat leftovers she had to turn on the oven, put the food in the in the oven and wait 15-20 minutes for it to come up to temperature. I don’t know about you, but I use a microwave; I use it almost every day.
Continue Reading "Six Sigma as Easy as Using a Microwave"
Posted by Jay Arthur in Improvement Insights.
Arthur’s Law: The unexamined process becomes increasingly sluggish and error-prone.
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I want to introduce you to what I call ‘Arthur’s Law.’ That’s my law, which is ‘The unexamined process becomes increasingly sluggish and error-prone.’
“Things don’t just stay [static], they just get more sluggish and more error-prone. People add more workarounds, and the workarounds cause more defects and mistakes and errors and waste and rework and lost profit and patient harm and whatever it is.
Continue Reading "Arthur’s Law of Process Improvement"
Posted by Jay Arthur in Improvement Insights.
Over 400 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "7/15/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
After a hundred years, people still aren’t using control charts. Here’s why:
Download my free eBook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Control charts just turned a hundred years old, but if you look at the adoption rate for control charts it’s been pretty flat. You see it mainly in manufacturing, you don’t see it much in healthcare.
“We attend two big healthcare quality conferences: At the Magnet conference, out of hundreds of posters, 89% use line and bar charts (which I consider to be last-century technology).
Continue Reading "Why Aren’t People Using Control Charts? A Root Cause Analysis"
Posted by Jay Arthur in Improvement Insights.
Register for the upcoming FREE QI Macros Live Webinar, happening Thursday, September 10th, 2026 at 9:00 a.m. MDT.
Learn how to automate Lean Six Sigma and Quality Improvement. Learn more in the video below, and register at THIS link.
What: FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.
When: Thursday, September 10th, 2026 at 9:00 a.m. MDT.
Where: Join online from wherever you are.
How: Register for the webinar HERE.
Continue Reading "*Next Free QI Macros Live Webinar: Thursday, September 10th, 2026"
Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.
What do you need to win 80% of the time? Here’s a surprising answer from analysis of top tennis pros.
“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I get the… American Statistical Association’s magazine, and they had kind of an interesting article about tennis, of all things. It turns out that people like Federer and Nadal and Djokovic and everybody else win 80% of their matches, but they only win slightly more than half of the points they played. So Federer and Nadal and Djokovic, their win percentage were 54% of the points; Andy Murray: 53%; Pete Sampras: 54% and Andre Agassi: 53%.
Continue Reading "Business Lessons from Tennis Pros"
Posted by Jay Arthur in Improvement Insights.
Over 50 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "6/26/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.
